Disaster Management
Our Aspiration
Walmart aims to be a reliable resource in times of crisis, helping communities prepare for and respond to disasters, with a focus on associate well-being, serving customer needs, and providing relief to affected communities.
Relevance to Our Business and Society
Disasters, including extreme weather events, can affect Walmart’s associates, customers, and communities. They may also disrupt our ability to serve customers and to operate safely, efficiently, and effectively. Effective preparedness, response, and relief strengthen the resilience of our business and supply chain, reduce risk, and build trust.
Advance Planning and Preparation
Investing in disaster preparedness, including risk assessments, business continuity and crisis management planning, and sharing best practices with stakeholders.
- Walmart invests in disaster preparedness through risk assessments, business continuity and crisis management planning, inventory positioning, and enterprise resilience exercises.
- The 24/7 Global Security Operations Center (GSOC) monitors risks using internal and external data to identify events that could affect associates, operations, or the supply chain.
- Walmart collaborates with government agencies, NGOs, and other stakeholders to strengthen disaster planning and response coordination.
Preparing and Supporting Associates
Offering training, resources, and support to help associates prepare for and respond effectively in emergencies.
- Walmart associates receive crisis management and business continuity training and have access to preparedness resources through OneWalmart.
- During disasters, Walmart provides evacuation assistance, well-being outreach, emergency communications, and temporary work opportunities where appropriate.
Maintaining Operations for Customers
Aiming to maintain and restore operations in order to serve customers swiftly and safely.
- Walmart prepares facilities by forwarding inventory, inspecting sites, pre-staging equipment, and communicating with pharmacy customers.
- Recovery efforts focus on restoring operations safely through facility repairs, transportation assessments, store status updates, and backup power.
Supporting Communities
Making philanthropic and operational investments to strengthen the resilience of disaster-prone areas and help communities respond to disasters.
- In FY2026, Walmart and the Walmart Foundation provided $8.97 million in global cash and in-kind donations for disaster preparedness and recovery.
- Between FY2024 and FY2026, the Walmart Foundation invested $5.70 million to strengthen community disaster preparedness and response capacity, supporting community leaders, nonprofit organizations, and infrastructure resilience projects.
- Walmart stores act as hubs for community support during times of disaster including through product donations and mobile services.
