From the beginning, Walmart has been committed to offering low prices on quality items to its customers in order to help shoppers live better lives. In 1992, Walmart founder Sam Walton reaffirmed the company's commitment to keeping consumer costs low and promoting a lifestyle built around more savings.
Over the decades we've changed the way we say it, but kept our word. Today we keep prices low for the 150 million Americans who shop at Walmart every week. So they can save on everything they need.
As Walmart President and CEO John Furner reinforces in his letter on everyday affordability, helping customers save money and live better remains at the heart of everything we do.
1 Walmart U.S. serves approximately 150M customers weekly in our U.S. stores and through our eCommerce websites and mobile applications.
2 The Walmart U.S. team delivered more than 11,000 rollbacks during the quarter, up from 7,200 at the end of the first quarter.
3 Based on a conceptual basket of items with high customer penetration and representation across Food categories where Great Value is available; reflects price comparison vs. national brands, not total grocery spends.
For more than six decades, Walmart's promise to our customers has focused on Every Day Low Prices for the essential items families need most.
At Walmart, affordability never comes at the expense of quality and safety.
For more than 60 years, Walmart's promise to customers has been simple: Every Day Low Prices on the things families need most.
Learn the facts behind some of the most common misperceptions about our pricing practices.
Walmart's Every Day Low Price strategy focuses on offering low prices every day instead of relying primarily on temporary sales or promotions. By operating efficiently and managing costs carefully, Walmart can help customers save on groceries, household essentials, health and wellness products, and everyday needs.
Customers can save through Every Day Low Prices, Rollbacks, Walmart+, Walmart Cash offers, manufacturer offers, seasonal promotions, and value-focused private brands like Great Value. Customers can also find additional savings through deals, clearance items, and special events throughout the year.
Great Value products provide customers with quality products at affordable prices across grocery and household categories. Great Value is one of the ways Walmart helps families reduce grocery costs while maintaining quality and convenience.
Walmart+ members can access benefits and savings opportunities based on the membership program's terms and features. Walmart+ combines convenience and savings for frequent shoppers.
Yes. Walmart offers savings opportunities through Walmart+, Walmart Cash, manufacturer offers, membership programs, seasonal promotions, and other programs with clearly disclosed eligibility requirements and terms.
No. Walmart does not use an individual customer's personal data to set a higher individualized Walmart-controlled price. Walmart does not base an individualized price on a customer's browsing history, purchase history, device information, location, shopping behavior, personal circumstances, inferred urgency or estimated willingness to pay.
No. Walmart does not use personalized pricing models to set a higher individualized Walmart-controlled price based on who a customer is, what we know about them or what we think they may be willing to pay. Walmart pricing decisions are based on ordinary product and market factors such as costs, competition, inventory, geography and seasonality.
Personalized shopping can help customers find relevant products and options. Personalized pricing would change an item's price based on information about an individual customer. Walmart may personalize search results, product recommendations or other parts of the shopping experience, but does not use an individual customer's identity, behavior, urgency or perceived willingness to pay to set a higher individualized Walmart-controlled price.
Walmart uses technology, analytics and machine learning to support pricing decisions based on ordinary product and market factors. These tools are not used to calculate the maximum amount an individual customer may be willing to pay and then set a higher individualized Walmart-controlled price for that customer.
Technology supports Walmart's pricing process within established controls; it does not turn personal circumstances into individualized prices.
Information a customer shares with an AI shopping experience—including personal circumstances or how urgently they need a product—is not used to raise the Walmart-controlled price specifically for that customer. Walmart does not use an AI conversation to estimate an individual's willingness to pay and then set a higher individualized price based on that estimate.
No. Walmart does not use Digital Shelf Labels or AI to automatically raise Walmart-controlled prices simply because short-term demand, weather or an event means customers suddenly want or need a product more. Digital Shelf Labels display approved prices; they do not independently determine prices based on demand, customer behavior, time of day or customer identity.
No. Walmart does not use surveillance pricing to set a higher individualized Walmart-controlled price based on an individual customer's personal information, behavior, circumstances, urgency or perceived willingness to pay. Walmart's pricing technology evaluates ordinary product and market factors—not how much a particular person might be willing to pay.