Frequently Asked Questions
Walmart Stores
Please visit our Contact Us page or call 1-800-WALMART.
Please visit walmart.com and use the store finder tool.
While we do not offer electrical service or accommodations typically necessary for RV customers, Walmart values RV travelers and considers them among our best customers. Consequently, we do permit RV parking on our store parking lots as we are able. Permission to park is extended by individual store managers, based on availability of parking space and local laws. Please contact management in each store to ensure accommodations before parking your RV.
Walmart is committed to making reasonable modifications to its policies, practices, and procedures to permit the use of service animals by its customers with disabilities. Service animals play an important role in ensuring the independence of people with disabilities, and it is our policy to welcome into our stores any animal that is individually trained to assist a person with a disability.
You can get free two-day shipping on millions of select items online on orders of $35 or more - no membership needed. With our Pickup Discount, you can order online and pick up in store for even lower prices on select items. Learn more about shipping and returns at Walmart.com.
Please visit our Product Recalls pagefor product safety and recall information. You may also call or visit your local store for more product safety and recall information.
Electronic product code (EPC) is the next generation of bar codes. An EPC label contains specific information about a product, such as its identity, the manufacturer, as well as a unique serial number that distinguishes one item from another. Walmart and Sam’s Club use EPC to better manage our inventory and make sure the products you want – in the size, color and style you want – are available when you need them.
Pricing
Please see Policies section for more information.
Prices may vary from store to store because each store is required to manage its own inventory. Therefore, a manager may lower a price to clear out an overstock item, to reward customers with an in-store sale, or to compete with local merchants. It is not our policy to price match our own stores since we are not in competition with ourselves.
If you would like more information on pricing policy, you may contact your local store management.
Walmart Credit Card & Check Issues
Customers can apply online at Walmart.com/credit.
Customers can apply in a Walmart store with an accepted state-issued Driver’s License or state-issued ID in the following ways:
- With your smartphone
- Text-to-Apply
- At a Register
- At Self-Checkout
- At the Customer Service Desk
Walmart Gift Cards
Walmart.org and Corporate Giving
To see if your organization qualifies for charitable giving from Walmart or the Walmart Foundation, please visit our the Walmart.org website to review the Local Community Giving guidelines.
Associates are encouraged to visit Live Better U to learn more about educational opportunities available.
Corporate and Supplier Information
Please visit our Contact Us page for information on how to contact the corporate headquarters, or other departments at Walmart.
Please review available supplier programs for information on becoming a Walmart or Sam's Club supplier.