Frequently Asked Questions

Please visit our Contact Us page or call 1-800-WALMART.

Please visit walmart.com and use the store finder tool. 

While we do not offer electrical service or accommodations typically necessary for RV customers, Walmart values RV travelers and considers them among our best customers. Consequently, we do permit RV parking on our store parking lots as we are able. Permission to park is extended by individual store managers, based on availability of parking space and local laws. Please contact management in each store to ensure accommodations before parking your RV.

Walmart is committed to making reasonable modifications to its policies, practices, and procedures to permit the use of service animals by its customers with disabilities. Service animals play an important role in ensuring the independence of people with disabilities, and it is our policy to welcome into our stores any animal that is individually trained to assist a person with a disability. 

You can get free two-day shipping on millions of select items online on orders of $35 or more - no membership needed. With our Pickup Discount, you can order online and pick up in store for even lower prices on select items. Learn more about shipping and returns at walmart.com.

Please visit our Product Recall page for product safety and recall information. You may also call or visit your local store for more product safety and recall information.

Electronic product code (EPC) is the next generation of bar codes. An EPC label contains specific information about a product, such as its identity, the manufacturer, as well as a unique serial number that distinguishes one item from another. Walmart and Sam’s Club use EPC to better manage our inventory and make sure the products you want – in the size, color and style you want – are available when you need them.

Please see Policies section for more information.

Prices may vary from store to store because each store is required to manage its own inventory. Therefore, a manager may lower a price to clear out an overstock item, to reward customers with an in-store sale, or to compete with local merchants. It is not our policy to price match our own stores since we are not in competition with ourselves.

If you would like more information on pricing policy, you may contact your local store management.

The merchandise and prices available on our website do not reflect the merchandise and prices available in our stores. Currently, we do not have access to store inventory lists or price lists at this website. Please contact your local Walmart store manager for more information and availability.

Customers can apply online at Walmart.com/credit.

Customers can apply in a Walmart store with an accepted state-issued Driver’s License or state-issued ID in the following ways:

• With your smartphone
Text-to-Apply
At a Register
At Self-Checkout
• At the Customer Service Desk

Capital One® Walmart Rewards^TM Mastercard® and Walmart Rewards^TM Card customer service can be reached at 1-877-860-1250.

• Money orders
• Products from a Portrait Studio (3rd party)
• Products and services from a hair salon (3rd party)
• Products and services from any leased Vision Center (3rd party)
• Eye Exams from ANY vision center (including those owned by Walmart)

No.

To see if your organization qualifies for charitable giving from Walmart or the Walmart Foundation, please visit our the Walmart.org website to review the Local Community Giving guidelines.

Our giving guidelines do not allow support directly for individuals. The best way to seek help for your individual situation is to contact one of the organizations Walmart supports, such as:

The United Way (800) 892-2757

Associates are encouraged to visit Live Better U to learn more about educational opportunities available.

Please visit our Contact Us page for information on how to contact the corporate headquarters, or other departments at Walmart.

Please review available supplier programs for information on becoming a Walmart or Sam's Club supplier.

For information on leasing space within a Walmart store, please contact our Vestibule Leasing Department. They can be reached at 479-273-4516.