Walmart Supplier Privacy Policy

and last updated on July 01, 2021 12:00 AM

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Updated July 1, 2021
This policy is also available in Spanish.

We Recently Updated Our Privacy Policy

Updates include:

  • Refining the scope of the policy to clarify that this policy applies to personal information of those who interact with us in a business-to-business capacity

Walmart Supplier Privacy Policy Summary

The information you share with Walmart helps us partner with you to create and manage our business relationship.

Our founder Sam Walton reminded us that “a promise we make is a promise we keep,” and it’s our promise to our customers, suppliers, and visitors that we respect the trust you place in us and the privacy of the information you share. Our way of doing that is to let you know in a clear, prominent way how we collect, use, share and above all protect your personal information.

What Does This Privacy Policy Include?

This policy outlines how and why we collect, use, share, and protect the personal information of individuals when they are interacting with Walmart in a business-to-business capacity. This policy applies to suppliers of Walmart and suppliers of other members our corporate family of companies in the United States, including suppliers of goods or services, and lessees of space owned by Walmart.

What Information Do We Collect?

We may collect the following categories of personal information. Not all categories may be collected about every individual:

  • Personal identifiers, such as name and address
  • Device and online identifiers and related information, such as telephone number and email address
  • Internet, application, and network activity
  • Government identifiers, such as national identification numbers, driver’s license numbers, and Social Security Number or Taxpayer Identification Number
  • Demographic information, such as age and date of birth
  • Financial information, such as financial institution account information
  • Characteristics of protected classifications under state or federal law, such as gender and nationality
  • Location information, such as geo-location information
  • Audio, visual, and other sensory information, such as audio and video recordings, and facial photograph and image
  • Employment information, such as occupation, title, licenses and professional memberships
  • Background information, such as business credit report and score
  • Biometric information, such as imagery of the iris, retina, and fingerprints
  • Education information, such as degree and schooling information
  • Health and health insurance information, such as drugs, therapies, or medical products or equipment used
  • Individual preferences and characteristics, such as interests and pastimes

How Do We Collect Information?

We collect information from you in a variety of ways. It may be:

  • Provided directly by you or a member of your household
  • Collected from a device associated with you or your household
  • Collected through in-store technology
  • Collected from another company within our family of companies
  • Collected from an external third-party source

Our goal is to limit the information we collect to the information needed to support our business.

Information Provided Directly by You or a Member of Your Household
You share information with us in various ways, such as when you visit our stores, engage with associates in the Vendor Management Office or that manage your business relationship, complete the Vendor onboarding process, or use our supplier-facing websites or mobile applications.

When you engage in these activities, you may share different types of personal information with us, such as your name, email address, physical or postal address, phone number, date of birth and location information.

Information Collected From a Device Associated With You or Your Household
You also provide us information in other ways through technology, such as when you use our websites and applications. Some of this information may be linked to you personally. This information helps us effectively partner with you and conduct our business.

Information We Collect Through In-Store and Facilities Technology
We may collect your personal information from technology we use in our stores and other facilities, such as our facility cameras. We operate cameras in stores and other facilities for security and operational purposes, for example, to help us improve the design of our stores to better serve our customers.

Information We Collect From Another Company Within Our Family of Companies
We may collect your personal information from another organization within our corporate family of companies, such as with Sam's Club and

Information We Collect From External Third-Party Sources
As part of our standard vendor onboarding process, we may receive information from third party sources, such as business credit report and score to help us assess supplier fitness, reduce fraud and ensure an effective partnership with you or the company you work for.

How Do We Use Your Personal Information?

  • To create and maintain your supplier account
  • To fulfill requests and obligations related to our partnership
  • To conduct auditing and monitoring of transactions and engagement
  • To protect the security and integrity of our websites, mobile services and our business
  • To help prevent fraud
  • To update our operational and technical functionality
  • To conduct business analysis, such as analytics, projections, identifying areas for operational improvement
  • To conduct research, development, and training opportunities
  • To fulfill our legal function or obligations

How Do We Share Your Personal Information Outside of the Walmart Family of Companies?

All of the categories of personal information that we collect have been shared with other companies, including those within our corporate family, for a business purpose. We may share your personal information in limited circumstances, such as to conduct our business, or when legally required to do so by law. We may share personal information about you with service providers that help with our business activities. We require our service providers to keep your personal information secure, and do not allow our service providers to use or share your personal information for any purpose other than providing services on our behalf.

We may share personal information with the company you work for which provides goods or services to Walmart or other members of corporate family of companies that is directly related to your business relationship with Walmart.

We may share your personal information in other special circumstances, which include situations when sharing is required by law, or we believe sharing will help to protect the safety, property, or rights of Walmart, our customers, our associates, or other persons.

Categories of Personal Information We Disclose to Each Type of Third Party
We may share your personal information with certain categories of third parties, as described below.

Types of Third Parties to Which the Personal Information Was Disclosed for a Business PurposeCategories of Personal Information Disclosed for a Business Purpose
Those we are legally required to share withAudio, visual and other sensory information
Background and criminal information
Biometric information
Characteristics of protected classifications under California or federal law
Demographic information
Device and online identifiers
Education information
Employment information
Financial information
Government identifiers
Health and health insurance information
Individual preferences and characteristics
Internet, application, and network activity
Location information
Personal identifiers
Service providers that receive data in order to provide services to us (e.g. technology providers, cloud storage providers, etc.)Audio, visual and other sensory information
Background and criminal information
Biometric information
Characteristics of protected classifications under California or federal law
Demographic information
Device and online identifiers
Education information
Employment information
Financial information
Government identifiers
Health and health insurance information
Individual preferences and characteristics
Internet, application, and network activity
Location information
Personal identifiers

How Do We Secure Your Personal Information?

We recognize the importance of maintaining the security of our suppliers’ personal information. We use reasonable security measures including physical, administrative, and technical safeguards to protect your personal information. These measures may include physical and technical security access controls or other safeguards, information security technologies and policies, procedures to help ensure the appropriate disposal of information, and training programs. We have a team of associates who are responsible for helping to protect the security of your information.

Who Can I Contact About the Privacy Policy?

Contact our Customer Service Team or write the Walmart Privacy Office with any questions or comments about this Policy or about how we handle your personal information. The Privacy Office’s address is:

Walmart Corporate
Privacy Office, MS #0160
702 SW 8th Street
Bentonville, AR 72716-0160

What Are Your California Privacy Rights?

California Consumer Privacy Act
If you are a California resident, you can ask that we stop selling your personal information. However, we do not sell your personal information.

We will not discriminate against you for exercising your rights. This generally means we will not deny you goods or services, charge different prices or rates, provide a different level of service or quality of goods, or suggest that you might receive a different price or level of quality for goods.