If you are a victim of identity theft, you may request, at no charge, copies of application and business records in our control relating to the fraudulent transactions which may have occurred at Walmart or Sam's Club, or one of our websites. You can also report an identity theft complaint with the Federal Trade Commission.
Step 1: Complete the Walmart/Sam's Club Identity Theft Victim's Affidavit
Step 2: Submit the completed form and supporting documents through one of the following ways:
A. By Email: Click here
B. By Fax: 888.828.6949
C. By Mail:
Walmart Corporate
Global Investigations
702 SW 8th St., MS #0405
Bentonville, AR 72716-0405
Law Enforcement Only
Identity Theft Records Request
If you are investigating identity theft on behalf of a victim or need information regarding an identity theft crime that may have occurred at Walmart or Sam's Club, or one of our websites, please complete and submit the Law Enforcement Request Form and follow the steps below.
Step 1: Complete the Law Enforcement Request Form
Step 2: Save the completed form to your computer desktop and submit along with any supporting documentation through one of the following ways:
A. By Email: Click here
B. By Fax: 888.828.6949
C. By Mail:
Walmart Corporate
Global Investigations
702 SW 8th St., MS #0405
Bentonville, AR 72716-0405
Please note: excel attachments sent must be in a .csv file to ensure accessibility. (When saving your file, change your “Save As Type” to “CSV (Comma Delimited) (*.csv)”)