Transporting more online orders through parcel stations benefits customers, associates and our business. For customers, parcel stations give them more time to place online orders on a greater assortment of merchandise for Next Day Delivery. For associates, we’re making it easier and more efficient to distribute online orders from stores. Collectively, the entire process builds density to lower the cost of delivery, which we can reinvest back into the customer experience.
We will have over 40 parcel stations in stores by the end of the year, with many operating now in time for the busy holiday shopping season. We plan to expand this capability to other locations next year as we better serve customers with speed, accuracy and reliability. As we do, we’ll not only enhance the way we serve Walmart customers but also other businesses with Walmart GoLocal.
Our founder, Sam Walton, believed that when you exceed your customer’s expectations, they’ll come back over and over. “Give them what they want – and a little more,” he said. Today, customers value home delivery as their preferred online fulfillment method. Parcel stations are yet another step we’re taking to give them what they want and more, and we’re looking forward to hearing their feedback.