Belonging at Sam's Club

Sams associate scanning items at a register for a member

Sam's Club has long embraced a culture of Belonging, Diversity, Equity and Inclusion (BDEI). These principles are at the cornerstone of our business, because we are a better, more resilient, and stronger company when people are heard, cared for and empowered. As we continue to make progress, we encourage an ongoing and open dialogue — one between our associates, members, suppliers and communities — so we can reach the best of what we can be. By fostering a workplace culture where everyone belongs, everyone wins. Associates are happier, perform at their best and, in turn, provide better service to our customers and members.

"At Sam’s Club, we’re working to create a culture where everyone feels seen for who they are and empowered to show up as their best selves. When we are intentional about bringing everyone to the table and creating a sense of belonging for all, we strengthen our business by building a more diverse and inclusive environment."
- Chris Nicholas, President and CEO, Sam’s Club

Our Focus

Sam’s commitment to a diverse, equitable company is anchored in seven foundational talent management practices:

  • drive awareness for all associates through BDEI targeted education, 
  • improve our hiring to grow our diverse workforce,
  • develop and execute a sustainable diversity recruiting strategy, 
  • enable employee feedback so associates know where they stand, 
  • continue to develop and expand formal development programs to prepare associates for the next level in their careers,
  • enable associate career growth in the company through mentorship/sponsorship networks and 
  • measure results and drive accountability.

Our Stories

Belonging is what we want everyone to feel when they enter our offices, clubs or facilities. Feeling accepted, supported and valued is an important part of our promise to associates and members.

I Belong

Abigail Ortiz
Club Support

You Belong

Danielle Woods
Sam’s Club #8294, Nashville, Tennessee

We Belong

Jeff Parson and Tanner Christoph
Sam’s Club #8207, Kansas City, Missouri

Belonging Report

2024 Belonging, Diversity, Equity & Inclusion Annual Report
Read Annual Report