The World Changes, So Do We: A Conversation About ESG

July 21, 2022

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Today, as we launch our FY2022 Environmental, Social and Governance Summary Report, the world continues to face uncertainty and challenges. They're diverse, ranging from COVID-19 to inflation and social unrest to climate change.

Yet despite such challenges — or as much spurred on by them — we are more committed than ever to our efforts to become a regenerative company, one that puts humanity and nature at the center of our business practices. We believe that we maximize the value of our company for our customers and other stakeholders by tackling relevant, pressing societal issues through business.

Our ESG reporting focuses on our four themes:




Ethics & Integrity

In the pages of this year’s FY2022 Summary Report and the accompanying ESG issue briefs for those who want to do a deeper dive on the issues, we share our aspirations, strategies, progress and challenges related to our priority environmental, social and governance issues. A few observations about our FY2022 disclosures:

“Who’s #1? The Customer, Always.”

In a year where so many communities turned to Walmart for access to affordable food, products, COVID-19 vaccines and other everyday essentials, it became clearer than ever that delivering our customer proposition is itself a central ESG contribution.

Customers and Associates at a food bank with graphic line element
With 90% of U.S. homes located within 10 miles of a Walmart, Walmart has served as a critical access point throughout the past two years for food and other essentials. Our Every Day Low Price (EDLP) strategy helps us provide affordable options for our customers through our 10,500 stores and clubs worldwide and through pickup and delivery options. Walmart stores, clubs and distribution centers in the U.S. alone have donated more than 7 billion pounds of food to Feeding America food banks since 2006.

Associate Pharmacist with graphic line element
Walmart has also served as a critical access point for COVID-19 vaccines: 5,100 COVID-19 vaccination sites have been supported across all U.S. Walmart and Sam’s Club pharmacies. As of January 2022, 80% of vaccines have been administered in medically underserved communities.

Progress on Rewiring Systems for Equity

Because advancing equity in society requires transformation of complex systems, our strategies in arenas such as economic mobility, racial equity and human rights in supply chains involve long-term, intensive collaboration with others on business and philanthropic initiatives extending beyond the four walls of our company. Substantial improvements in outcomes may be years in the making. Yet we are encouraged by signs of progress.

*In Q1 FY2023, the average hourly wage for associates was over $17 per hour.

Climate Action: More Than Promises

In the lead up to COP26 in Glasgow, many companies set goals to help the world get to net-zero emissions. Walmart has been engaging in climate action since 2005 and enlisting suppliers to do the same since the launch of Project Gigaton™ in 2017. This year, we reported that we continue to make progress toward our science-based targets for emissions reduction (for example, reporting a 17.5% reduction in FY2021 relative to baseline for Scope 1 and 2 emissions).

Wind farm at sunset with graphic line element
Walmart has crossed the halfway mark toward reaching our Project Gigaton™ goal to reduce or avoid one billion metric tons (a gigaton) of greenhouse gas emissions from the global value chain by 2030. To date, suppliers report having reduced or avoided more than 574 million metric tons of supply chain emissions.

No Simple Solution

When it comes to complex societal issues, stakeholders don’t always agree on the way forward and there can be many obstacles to progress. Through our ESG reporting, we aim to provide insight into Walmart’s theories of change, systemic challenges and the efforts of Walmart teams and our partners to overcome them.

Farmers in India with graphic line element
We continue to promote job creation, advance economic opportunity and improve livelihoods across our global value chain. The Walmart Foundation has provided grants since 2017 to support smallholder farmers in India, Mexico and Central America. These grants are expected to reach more than 730,000 smallholder farmers, over 40% of whom are women.

Decision-Useful Reporting

Investors have asked businesses for more consistent and relevant ESG information. Nobody wants an avalanche of data or — at the opposite end of the spectrum — high-level headlines; they want concrete facts regarding policies, practices and results relevant for the creation of shared value. We aim to set the standard for decision-useful reporting. This year, we have responded to investor requests for expanded disclosure in specific arenas (for example, public policy engagement and approach to nature). And we continue to aim for consistency and relevance through the structure of our 17 individual ESG issue briefs and approach to metrics (for example, clearer definitions and sharing progress for the last three fiscal years).

A Rose by Any Other Name…

Debates have intensified about terminology — ESG, stakeholder capitalism, inclusive capitalism, shared value, etc. — and whether all of this is just a passing fad. Our view is simple: A company’s long-term success depends on its performance on the societal issues most relevant to its business and stakeholders. We can’t have a strong business without the trust and engagement of customers, associates, suppliers, investors, civic partners, communities and a thriving planet. And the fundamentals of that are here to stay.

We remain optimistic. In Walmart communities around the world our customers, associates, suppliers and civic partners help one another live better every day in a million ways, big and small. Their engagement makes us a better company.

Click here to view the full summary report and the ESG issue briefs.