Sam's Club Member Access Platform Demonstrates Significant Return on Ad Spend for Omnichannel Campaigns

July 18, 2023

Sam's Club Card Reader and Phone collage

BENTONVILLE, Ark., July 18, 2023 — After announcing the release of in-club attribution for search and sponsored product ads, Sam's Club®, a division of Walmart Inc. and a leading membership warehouse club, is sharing data from Sam’s Club Member Access Platform (MAP) that shows it is already generating significant results for those using the solution. Fueled by this success, Sam’s Club MAP is rolling out additional design, targeting and usability features for its omnichannel advertisers.

Now advertisers have the ability to see exactly what revenue is generated by which ads, demonstrating measurable return on ad spend (ROAS) for omnichannel campaigns. Sam’s Club pioneered this innovation and is among the first and possibly the only retail media platform to connect search and sponsored product ads to offline sales. For Sam’s Club MAP advertisers, overall ROAS has increased an average of nearly 30% since adding in-club sales to the attribution mix.

“Sam’s Club MAP sponsored products, in-club attribution and moments like Sam’s Club’s 40th birthday celebration enable us to meet members where they shop throughout their omnichannel journey. During our recent campaign, we were thrilled to see sales grow around 35%,” said Bryan Reidy, vice president of sales at Danone.

Following this industry-leading performance and in response to an influx of demand from suppliers, Sam’s Club is accelerating its investments into search and sponsored products offerings. In particular, Sam’s Club is rolling out a series of new enhancements to its Brand Amplifier to create additional touchpoints in the shopping journey available now:

  • Design: Improved look and feel, optimized for ease of use and flexibility, enabling advertisers to showcase “hero” products or new offerings
  • User experience: Improved features allow members to add products to their cart directly from the ad
  • Targeting: New ability to target category or “browse pages,” in addition to previously available search and keyword targeting

The insights generated by in-club attribution now have the capability to enhance the entire ecosystem by delivering real-time, first-party data for understanding purchases across all channels.

“Many retailers are under-leveraging their brick and mortar dataset as it relates to digital strategy and measurement, which is why it was refreshing when Sam's Club released in-club attribution back in March, stitching together a true omnichannel measurement experience,” said Sandy Welsch, vice president omnichannel platforms of Flywheel Digital. “In-club attribution for Sponsored Products has created a positive feedback loop for our traders, influencing sponsored product strategy and in-flight optimization to maximize SKU level performance both on-site and in-club.”

For more information on Sam’s Club MAP’s in-club attribution and Brand Amplifier, please contact us here.

About Sam’s Club

Sam’s Club®, a division of Walmart Inc. (NYSE: WMT), is a leading membership warehouse club offering superior products, savings and services to millions of members in nearly 600 clubs in the U.S. and Puerto Rico. Now in its 40th year, Sam’s Club continues to redefine warehouse shopping with its highly curated assortment of high-quality fresh food and Member’s Mark® items, in addition to market leading technologies and services like Scan & Go™️, Curbside Pickup and home delivery service in select markets. To learn more about Sam's Club, visit the Sam's Club Newsroom, shop at SamsClub.com, and interact with Sam's Club on TwitterFacebookInstagram and TikTok.

About Sam’s Club Member Access Platform

At Sam’s Club, we are member obsessed. We lead with this obsession by offering a curated assortment of high-quality products at an incredible value. We lead with this obsession by providing our members with a multi-touchpoint experience, whether they are shopping our Clubs, on SamsClub.com, in-app or with Curbside Pickup and Delivery. We lead with this obsession every day.

We know our members want a shopping experience that is easy, convenient and personalized. And we know that our agencies, ad tech platforms, suppliers and marketers want to reach our members efficiently and effectively. With Sam’s Club Member Access Platform (MAP), our journey starts with our members. Next, we create and give partners experiences, tools and opportunities that help members discover new products at the time they need and want them.

MAP’s mission is to provide the most valuable and additive ads experience to our members. It's our member-first approach that differentiates us, along with the combination of our platform, our products, our people, our processes and our first-party data.