You might not think about it, but the strength of a supply chain can make or break a member’s online ordering experience. At Sam’s Club, we not only know this, but we are leaning in even further. And as our eCommerce business grows, we are constantly working to ensure our fulfillment network — from logistics to packing to delivery— stays nimble and resilient. So, what does that look like? Check out how we are transforming our supply chain network to continue delivering special moments for members, associates, and the future of Sam’s Club below.
Sam’s Club meets our members where they are. “Regardless of whether our members choose to shop in club, curbside, or online, we are committed to creating frictionless, omni-channel shopping experiences that provide our members with value and speed,” says Monique Picou, SVP and Chief Supply Chain and Strategy Officer.
So, we launched Ship from Club to more than 100 clubs, enabling associates to pick, pack, and deliver online orders right from their clubs’ inventory. With Ship from Club expected to account for one-fifth of all eCommerce orders, Sam’s Club can move product at faster rates and maximize the growth of our eCommerce business.
For members, this means shorter delivery times, greater online selection, and an even better shopping experience — right in time for the holidays, too!