2. We’ve tested dozens of new technologies.
We are constantly testing and trying new things – after all, it is a tech lab. From navigation, to electronic price signs, to augmented reality and more.
“One of the things I’m most excited about is Item Vision, which is patent-pending technology we developed for the Scan & Go app,” said Lucy. “It allows members to simply point their camera at a product and it will get added to their digital shopping cart. Members no longer have to search for a barcode and it makes their shopping experience faster.”
3. The new technology has been a total team effort.
We have Sam’s Club technologists around the country, including engineers, designers and product managers, who help to design tools and innovations for every aspect of the club.
According to Lucy, “So many people have put in countless hours to bring technology to this building and to train our associates and members on how to use it. My team regularly works directly with buyers, software engineers, members of the Club Pickup team and more to continue improving our apps and technology.”