- How can I contact Walmart about a store experience or product question?
Please visit our Contact Us page or call 1-800-WALMART.
- How can I locate a Walmart store/store hours?
Please visit walmart.com and use the store finder tool.
- Where can I learn about new store openings?
Please visit the News Archives and click on Store Openings. This page contains press releases that provide all available public information.
- Can I park my RV at a Walmart store?
While we do not offer electrical service or accommodations typically necessary for RV customers, Walmart values RV travelers and considers them among our best customers. Consequently, we do permit RV parking on our store parking lots as we are able. Permission to park is extended by individual store managers, based on availability of parking space and local laws. Please contact management in each store to ensure accommodations before parking your RV.
- Can I bring a service animal inside a Walmart store?
Walmart is committed to making reasonable modifications to its policies, practices, and procedures to permit the use of service animals by its customers with disabilities. Service animals play an important role in ensuring the independence of people with disabilities, and it is our policy to welcome into our stores any animal that is individually trained to assist a person with a disability.
- Where can I find shipping information for products purchased on Walmart.com?
You can get free shipping on hundreds of thousands of eligible items on walmart.com through Pick Up Today, Site to Store and Home Free. Don't live near a Walmart store? Free shipping with Site to Store also allows you to have your online purchase sent to a nearby Fed Ex Office location. Learn more about shipping and returns at walmart.com.
- Where can I find information about product recalls?
Please visit our Product Recall page for product safety and recall information. You may also call or visit your local store for more product safety and recall information.
- What is EPC?
Electronic product code (EPC) is the next generation of bar codes. An EPC label contains specific information about a product, such as its identity, the manufacturer, as well as a unique serial number that distinguishes one item from another. Walmart and Sam’s Club use EPC to better manage our inventory and make sure the products you want – in the size, color and style you want – are available when you need them.