Indirect Global Business Services Supplier Onboarding Support Center

Published on November 14, 2018 and last updated on January 16, 2019


Important: This resource is provided to help you navigate the process toward becoming a prospective supplier and avoid common interruptions and delays that can occur along the way.

To assist you through this process, we have provided some common delays along with tips to help you avoid them.

Common General Delays

Supplier’s Name The company’s legal name must match the name attached to the Federal Tax ID (e.g. Dun & Bradstreet report, Insurance Certificates, W-9, and all name fields). DBA (Doing Business As) names may be entered in the DBA field only.

California Tax Forms To ensure compliance with California tax laws Walmart must establish that California withholding is not required based on the completion of either a Franchise Tax Board (“FTB”) Form 590 (Withholding Exemption Certificate) or a FTB Form 587 (Nonresident Income Allocation Worksheet). Those forms and accompanying instructions can be found at

Payments of California-source income made by Walmart to California nonresidents, including corporations, limited liability companies, and partnerships that do not have a permanent place of business in California are subject to seven percent (7%) state income tax withholding under California law (California Revenue and Taxation Code Section 18662). Types of income subject to this nonresident withholding include, but are not limited to, payments for services performed in California and payments for leases and rents for real and personal property located in California. No withholding is required on payments for goods.

Dun & Bradstreet (D&B) Register or renew your Dun & Bradstreet financial report. D&B does not charge businesses to update their company information; however, there is an initial charge of $125 and yearly renewal fees for reports. You can view and update your D&B information for free at or call D&B dedicated Walmart hotline 866-815-2749. Walmart accepts D&B credit scores 1 through 6; scores 7 through 9 are outside of our acceptable range.

Dun & Bradstreet credit score range

If your company has not yet registered a DUNS Number, please use the information below:

1-866-815-2749 (Within North America)

1-512-794-7712 (Outside North America)

E-mail Support:

If your company already has a DUNS number, but has not yet registered for the Walmart D&B Portal, please click here.

Unless instructed by a representative from the D&B number listed above, we do NOT recommend you contact Dun & Bradstreet Credibility Corporation, which is a third-party service that charges a fee to update a company’s D&B information.

Supplier Inclusion If you choose a diverse classification, you will be required to provide certification of the classification. Delays in providing this documentation may hold up the processing of the agreement. Upload your certification to the Walmart's Supplier Inclusion Portal.

Additional questions about Supplier Inclusion or the Supplier Inclusion Portal:

Please visit or email


If you have any questions or need additional assistance, please do not hesitate to contact GNFR Operational Procurement Support Team at

Walmart Inc. strives to work in a professional and consistent manner to provide both current and prospective suppliers with the tools needed in order to conduct business with Walmart. Current and prospective suppliers are solely responsible for all costs incurred or associated with meeting Walmart’s requirements. Therefore, current and prospective suppliers should first evaluate such costs before applying.

Please be advised that this information being provided to you is confidential proprietary information of Walmart Inc. and its related subsidiaries and affiliates ("Walmart") and is subject to the confidentiality and nondisclosure obligations contained in your legal agreement(s) with Walmart. Except as authorized by Walmart, any use, dissemination, distribution or copying of this information is strictly prohibited.