Gisel Ruiz is Executive Vice President, Chief Operating Officer for Sam’s Club and is responsible for the operations of 597 Sam’s Clubs in the United States and Puerto Rico. Her responsibilities also include overseeing the company’s Real Estate and Operations Transformation teams.
Gisel started in Walmart stores more than 25 years ago as a management trainee and has gained a depth of experience through key roles in Operations and Human Resources.
Prior to her current role, Gisel was executive vice president for the International People Division at Walmart, supporting more than a million associates in 26 countries outside the United States. In this role, Gisel was responsible for driving the human resources strategy and priorities for one of the fastest growing divisions of the company.
Through her previous leadership as EVP, Chief Operating Officer for Walmart U.S, Gisel was responsible for the company’s U.S. operations, which included more than 4,000 stores at the time. She led periods of high growth in expansion of supercenters and neighborhood markets and was recognized for her effectiveness in creating efficiency through simplicity, as well as her advocacy for diversity and inclusion.
Because of her passion for mentoring, Gisel has been recognized for her ability to lead and teach. In 2008, she was recognized as one of the Top 25 Powerful Minority Women in Business by the Minority Enterprise Executive Council. Gisel received the 2008 Walmart Leadership Award and was chosen by Hispanic Business Magazine as one of the Top 25 Business Women of 2009. Latina Style honored her as 2010 Latina Executive of the Year, and in 2012, 2013, 2014, and 2018 she was named by FORTUNE magazine as one of the 50 Most Powerful Women in Business. In 2013, Gisel was awarded the Hispanic Federation's "Premio Orgullo" award, honoring Latinos who have shown an unwavering dedication to their community. She has also received the 2013 "Woman of the Year" Distinguished Service Award from the USO of Metropolitan New York.
She is currently on the Board of Directors for Walmart de México y Centroamérica and is an executive sponsor for the Hispanic Latino Associate Resource Group for Walmart.
She has a Bachelor of Science in marketing from Santa Clara University, where she also completed the Retail Management Institute program.