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In Salem, New Hampshire, a Walmart supercenter is rolling into the future. Alphabot, a first-of-its-kind piece of tech, is now fully operational and working with associates. Its goal? To revolutionize the…
Dec. 10, 2019 By Tom Ward, SVP, Digital Operations for Walmart U.S. Today, we’re announcing a new pilot with autonomous vehicle company, Nuro. Nuro’s vision of using robotics to improve lives runs parallel with Walmart’s mission of helping customers live better. Through the Houston-based pilot, Walmart aims to develop, refine and continue learning…
Nov. 27, 2019 By Matt Smith, Walmart Corporate Affairs Super shoppers across America know that planning is important for any successful Black Friday trip. Luckily, at Walmart, there’s a quick and easy way to find the items you’re looking for: the store maps feature in the Walmart app. Launched in November 2018, store maps, which allow customers to…
Nov. 11, 2019 By Tom Ward, SVP, Digital Operations for Walmart U.S.; Ashley Hubka, SVP, Corporate Strategy and Development; and Janey Whiteside, Chief Customer Officer Earlier this year we announced a new way to make Online Grocery shopping even easier for customers – Walmart Voice Order – a service that gives customers the option to add items to…
April 25, 2019 By Matt Smith, Walmart Over the past few months, a Walmart Neighborhood Market in Levittown, New York, has been quietly transforming. With artificial intelligence-enabled cameras, interactive displays and a massive data center, this store suggests a retail future that seems like science fiction.But this store isn’t just a shiny new…
April 9, 2019 By Elizabeth Walker, Walmart Corporate Affairs Every hero needs a sidekick, and some of the best have been automated. Think R2D2, Optimus Prime and Robot from Lost in Space. Just like Will Robinson and Luke Skywalker, having the right kind of support helps our associates succeed at their jobs.Smart assistants have huge potential to…
April 2, 2019 By Tom Ward, senior vice president, Digital Operations, Walmart U.S. Customers love our Grocery Pickup and Delivery options. These services make life easier and help customers get back to the things they like doing the most. What if we could make it even easier?We continue to innovate for the future and look to technology to make…
January 23, 2019 By Elizabeth Walker, Walmart Corporate Affairs Next month, all Walmart Academies will incorporate a new learning tool into their curriculum – and it sounds super fun. Spark City, a simulation-style video game that puts players in charge of a Walmart dry grocery department, will help associates going through Academy training hone…
Retail innovation took many different forms in 2018. Virtual reality, automated assistants and convenient handheld apps all showed up in Walmart stores across the country to deliver on a promise: Make shopping and working at Walmart easier for customers and associates alike.So, what did that look like throughout the year? Here’s a look at the…
Editor’s note, Feb. 27, 2020: Our automated consolidation center opened July 2019 in Colton, California. By October 2019, the center had already hired more than 400 associates. It now supports all 42 of Walmart’s regional distribution centers. The center will hire 200 additional associates by 2021 at a starting rate of more than $17 per hour.Jan.…
By Tom Ward, Senior Vice President, Digital Operations, Walmart U.S. Over the last few years we’ve been working hard to bring Grocery Pickup and Delivery to more and more customers across the country for one reason: Customers love it! It makes shopping easy and saves loads of time. But, we’re not stopping with simply rolling out the service to…
By Tom Ward, Senior Vice President, Digital Operations, Walmart U.S. For a Walmart customer who has just started using grocery pickup, it might seem like shopping can’t get much easier – just order online, pull up to a parking space, and wait for an associate to load the items. Easy. Retail is changing at a rapid pace, and what’s “easy” in 2018…