How a Supercenter Became the Setting for a Mom’s Fresh Start

By Pamela Twiner
December 14, 2016
Associate Pamela Twiner laughing with other associates

Fifteen years ago, I spoke very little English, my husband had abandoned me and my 2-year-old son, and I was being evicted from my apartment. For several months, we were even living out of my car.

Having recently moved to the U.S. from Chile, all I had was my son and the job I’d recently started at a Walmart Supercenter in Boynton Beach, Florida. And that job ended up providing the support system I needed to rebuild my life. When Eunice, an associate in deli, heard I was being evicted, she opened her home to my son, Sebastian, and me. She took us in and would never accept a dime for it. When I had to work, Eunice and other associates arranged their personal schedules to help take care of Sebastian.

Associate Pamela Twiner

There were many nights I cried myself to sleep because I didn't know how things were going to turn out. But, the love and support I received from my coworkers at Walmart lit a fire under me. I committed to learning everything I could – moving from deli, to seafood, to fresh, to the meat department. My store manager even agreed to give me a chance to try working in receiving. Any part of the business I wanted to learn, my team at Walmart accommodated.

At the end of 2004, I applied for the company’s assistant manager program and was accepted. That was the miracle that turned my life around. I’ll never forget buying a new car and, a few years later, my own home. So many times, I just stood there smiling. As I did so, I thought about Eunice and the other Walmart associates who stepped forward when I was in desperate need. I could not have done it without them.
I’ve since served in a variety of managerial roles at Walmart stores in Florida. My career has helped me provide the kind of life I always wanted for Sebastian. But it also led me to meet a wonderful man, get married and grow my family from two to five.

Earlier this year, I helped open the new Walmart Neighborhood Market in Palm Beach, which I now manage, and it has been an absolute blessing. More than 60% of the customers in my store speak Spanish, so there’s a natural connection between us. I’m able to lead and create opportunities for the associates around me, just as Walmart did for me.

Associate Pamela Twiner helps an associate in the food aisle

Editor’s Note: For more of Pamela’s story, here’s a recent article published in the Sun-Sentinel’s Spanish newspaper, El Sentinel.