Home News Frankfort Walmart Unveils Customer Friendly Design

Frankfort Walmart Unveils Customer Friendly Design

Renovated store offers a glimpse into the next generation of shopping

FRANKFORT, Ind., June 14, 2010 – The Frankfort Walmart, located at 2460 E. Wabash, will celebrate a grand re-opening this week, giving local shoppers a glimpse of the company’s next generation of store design and customer experience. The results of a three-month remodeling project will be unveiled at the Frankfort Walmart at 8 a.m., Friday, June 18. Among the many improvements are a new layout, wider aisles, low-profile shelving, bright interior paint scheme, enhanced lighting and easy-to-read signage to make the shopping experience more convenient for customers.

“We listened to our customers and have redesigned the store to make shopping at Walmart even easier,” said store manager Alan Dowell.

New Layout Improves Customer Experience

The remodeled Frankfort store features a more open shopping environment with wider aisles that contain no product displays. Walmart also aligned the departments that customers shop most frequently, making it quicker to purchase everyday items, including moving the pet department next to the grocery department.

A bright interior paint scheme and enhanced lighting create a more inviting shopping experience and help define the store’s merchandise areas. Low-profile shelving creates an improved sightline and directional signage helps customers find the products they need.

Among the changes, Walmart completely renovated both the pharmacy and the Vision Center, creating a much friendlier, accessible experience with a new open design and low profile counters. Customers will appreciate the hardware department’s new electronic paint matching system and the improved layout of the customer service desk, which now offers its customers better access to check cashing, bill payment and money transfer services. The store also added time-savings features with four new self-checkout registers and combined the Site-to-Store pick-up location and photo lab into a single area at the rear of the store. The photo department added new services including the ability to produce large signs, banners, photo calendars and personalized gifts.

Expanded Departments Add Value and Savings

The remodel brings Walmart customers an expanded electronics department featuring a wide selection of the latest consumer electronics and home entertainment. The new design includes a more hands-on experience for customers with expansive video gaming selection and portable electronics. The interactive experience enables shoppers to test new technology. The store expanded the grocery department, adding shelf space for a wider gluten-free selection of products at the customer’s request.

A new department called Celebration Station has been added and will feature party supplies, greeting cards, balloons and helium tanks, cake supplies and gift wrap.

Grand Re-opening Activities Include Support for Local Organizations

The grand re-opening celebration is scheduled for Friday, June 18, and will begin with a ribbon-cutting ceremony at 8 a.m. Local dignitaries, including members of the Frankfort Chamber of Commerce, will join Dowell to help cut the ribbon to the newly remodeled store. During the ceremony, store associates will present $4,000 in grants from the Walmart Foundation to local organizations, including:

  • Boys and Girls Club of Clinton County
  • Frankfort High School tennis team
  • Friends of Frankfort Public Library
  • Learning Network of Clinton County

According to Boys and Girls Club of Clinton County Resource Development Assistant Pam Freeland, the grant comes at a much-needed time.

“We would like to thank the Frankfort Walmart for the grant to the Clinton County Boys and Girls Club,” said Freeland. “We are very grateful for this assistance and intend to use the funding to help with our programming expenses for the more than 800 children we serve here in Clinton County. Our attendance is continually increasing, and every effort in the community to help us impact the lives of these children is not only much appreciated but enriches the community as well. Thank you, Walmart, for ‘paying it forward’." added Freeland.

Commitment to the Environment

The store is also committed to being a good environmental steward. Part of the cement used in the store’s concrete flooring is made with recycled materials, and the baseboards are manufactured from 100 percent recycled plastic. The photo department also uses green technology, operating completely without liquid chemicals for photo processing. The store also has improved its recycling efforts with a new recycling program which features a sandwich bale process that takes all loose plastic, hangers, aluminum cans and office paper, sandwiches them between cardboard, bundles them into bales and sends them to recycling centers. In addition, the store will be composting all organic products.

About Walmart

Wal-Mart Stores, Inc. (NYSE: WMT), or “Walmart,” serves customers and members more than 200 million times per week at more than 8,400 retail units under 55 different banners in 15 countries. With fiscal year 2010 sales of $405 billion, Walmart employs more than 2 million associates worldwide. A leader in sustainability, corporate philanthropy and employment opportunity, Walmart ranked first among retailers in Fortune Magazine’s 2009 Most Admired Companies survey. Additional information about Walmart can be found by visiting www.walmartstores.com and on Twitter at http://Twitter.com/walmart. Online merchandise sales are available at www.walmart.com and www.samsclub.com.

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  • Alan Dowell, store manager, can provide details about the grand re-opening, offer quotes for interviews and arrange for photo opportunities or preview tours. He can be contacted at
  • 765-654-5528.
  • Walmart PR and Brand Reputation, 800-331-0085
  • Walmart information online: www.walmartstores.com; merchandise sales: www.walmart.com
  • Wal-Mart Stores, Inc. is the legal trade name of the corporation. The name "Walmart," expressed as one word and without punctuation, is a trademark of the company and is used analogously to describe the company and its stores. Use the trade name when it is necessary to identify the legal entity, such as when reporting financial results, litigation or corporate governance.