Janey Whiteside

Chief Customer Officer, Walmart

Janey Whiteside is Walmart’s executive vice president and first chief customer officer. She is responsible for looking after Walmart’s brand and thinking through the customer journey for both Walmart stores and e-commerce. Janey is charged with building deep relationships with customers and building best-in-class experiences that are tailored to meet their specific needs.

Before joining Walmart in 2018, Janey spent more than 20 years at American Express in leadership roles ranging from international pricing, relationship management and marketing, to customer engagement and global products, benefits and services. While at AmEx, she prioritized expanding AmEx products into new areas, connecting with younger customers and creating experiences and rewards for card members.

Janey serves on the board of directors of the Walmart Foundation and Walmart’s joint venture with interactive technology company eko.

Janey holds an undergraduate degree in economics from Cardiff University in Wales.