Important Store Info

Published on March 26, 2020 and last updated on February 12, 2021


Important Store Info

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Sanitation and Social Distancing

As we continue reopening our operations, the health and safety of our associates, customers and communities will continue to guide all our decisions. We have seen that generally, customers have adopted new behaviors and take serious their personal responsibility to wear masks, practice social distancing and use our expanded hours to better spread traffic throughout the day, enabling us to provide them new options, like opening a second entrance and removing barriers at the front of our stores.

For the foreseeable future, we will continue with most of the measures currently in place – such as requiring masks, enhanced cleaning routines, including spraying carts after use, plastic shields at our registers and increasing the number of health ambassadors working at entrances. We will continue to have social distancing floor decals and a divided vestibule to keep our entrances and exits separate, and we will continue to follow all state and local government mandates covering our stores.

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Face Coverings

On April 20, we began requiring that associates wear masks or other face coverings at work. This includes our stores, clubs, distribution and fulfillment centers, as well as in our corporate offices. Beginning July 20, we are requiring all shoppers to wear face coverings.

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John Furner Safety Video

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Store Hours

Starting November 14, our store hours will be 7 a.m. to 11 p.m., unless otherwise mandated by a government agency. This will provide customers with greater options to shop for the food, medicine and supplies they need.

Additionally, our stores will continue to host a senior shopping hour every Tuesday for customers age 60 and older who may be more vulnerable. This will start one hour before the store opens. Our pharmacies and vision centers will also be open during this time.

Looking for the most up-to-date store hours? Check the store finder on our site or app for your local store’s hours, including pharmacy and vision centers.

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Pharmacy Update

Pharmacy associates are working to make sure everyone has the medicine they need. Most Walmart pharmacies are open 9 a.m. to 7 p.m. Monday through Saturday and 10 a.m. to 6 p.m. on Sundays. We also have a dedicated shopping hour on Tuesday mornings from 6 a.m. to 7 a.m. for seniors ages 60 and older.

For seniors and those at high-risk for COVID-19, we have a variety of ways to serve you, including drive-thru, no-contact curbside pickup and mail delivery. Call your pharmacy to see which options are available.

If you have COVID-19 symptoms such as fever, cough or shortness of breath, seek medical attention. If you have these symptoms, or if you have been diagnosed with COVID-19, you won’t need to visit a store; simply contact your pharmacy, and we’ll help find a way to help you get your medications.

We’re working on your behalf with insurance companies to identify additional options that may be available for you at this time (like filling more than a month of a prescription at once).

If you are in our SMS (text message) alert program, you’ll get updates on ways we’re making it easier to get your medicine, like curbside pickup or mail-to-home, as well as keeping you updated on any changes to pharmacy hours.

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Vision Center Update

Lost or broke your glasses? Run out of contacts? Need an eye exam? We’re here to serve our customers’ optical needs from 9 a.m. - 7 p.m. in most locations — check the store finder before you head out. We are open starting at 6 a.m. on Tuesdays for special senior shopping hours.

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Other Services

Our associates are working hard to have every part of the store ready to serve customers. Based on local public health data and input from experts and our own associates, we have reopened most of our Vision Centers and Auto Care Centers, providing customers access to these important services.

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Shop Smart and Stay Healthy

Things are changing each day, and we’re adapting, too. For the best shopping experience, here are some tips to keep in mind:

Remember 6-20-100: Keep social distance of at least 6 feet, wash your hands for 20 seconds, stay home if you have a fever of 100 degrees or more.
Plan ahead: Buy everything you need for you and your family, while leaving enough for others, too.
Keep it small: Go to the store with as few people as possible.
Help seniors shop first: Allow for the most at-risk groups to go into our stores in the early hours.
Do your part: Our associates are wearing face coverings, and we are asking our shoppers to do so as well.
Be patient: We’re all in this together.

Page last updated on February 12, 2021