Diversity, Equity and Inclusion
Read more about how we’re fostering a culture of inclusion and transparency in our 2019 Culture, Diversity & Inclusion Report and recently-released FY21 Culture, Diversity & Inclusion Mid-Year Report. Read more about our efforts below.
January 18, 2021As we recognize the enduring legacy of Dr. Martin Luther King Jr., who invested his life in making America more equitable for all people, it’s clear we have more work to do. His message of non-violent civic engagement remains highly relevant today…
September 9, 2020I’m proud to share Walmart’s Culture, Diversity and Inclusion mid-year report. As a company, we’re on a journey to become a more inclusive and transparent organization. So, here are six things to know about our FY21 mid-year report: This is…
June 12, 2020This time last week, we gathered virtually for our annual Associates Week celebration. It wasn’t the same as being together in Bud Walton Arena, but it was great to recognize some tremendous associates and timely to set our…
June 5, 2020The following are prepared remarks for Walmart CEO Doug McMillon during the company’s June 5, 2020, Friday Afternoon Meeting. Hello everyone and welcome to our Friday afternoon meeting. This first week of June is very different for us this year. Our original plan for today’s meeting…
June 5, 2020In our 50-plus years as a company, it rings true more each year that the world’s challenges are our challenges. The global health crisis has tested all of us in recent months, and the racial violence in the U.S. – in…
Walmart Recognized as Disability Equality Index Best Place to Work for Disability InclusionWalmart scored 100 on the 2020 Disability Equality Index®, marking the fifth consecutive year our company has been recognized as a DEI Best Place to Work for Disability Inclusion. The DEI is a national, transparent benchmarking tool developed by the American Association of People with Disabilities and Disability: IN. Walmart’s score indicates the company adheres to many of the leading disability inclusion practices outlined in the DEI.
HACR Awards Walmart Five-Star Ratings on 2020 Corporate Inclusion IndexWalmart was one of 36 companies to receive a Five-Star rating in Employment, one of 27 in Governance, and one of 16 in Procurement on the Hispanic Association on Corporate Responsibility’s (HACR) 2020 Corporate Inclusion Index. This recognition affirms our ongoing commitment to inclusion for the LatinX community, while providing insight on a path for continued progress.
Walmart Receives Executive Leadership Council 2020 Corporate AwardWalmart was presented with the Executive Leadership Council ’s (ELC) 2020 Corporate Award for our commitment and accomplishments in developing global Black leaders. ELC remains committed to advancing the role and contributions of Black executives and preparing the next generation of corporate leaders through a series of initiatives, events and philanthropic endeavors.
Walmart Earns 100 on HRC’s Corporate Equality IndexWalmart has once again earned a top score of 100 on the Human Rights Campaign (HRC) Foundation’s 2020 Corporate Equality Index (CEI), a national survey and report measuring corporate policies and practices related to LGBTQ workplace equality. Walmart also earned a top score in two international markets—Equidad CL (Chile) and Equidad MX (Mexico), making Walmart one of just 11 companies to rank on all three indices.
Walmart Recognized via Bloomberg’s Gender-Equality IndexFor the second consecutive year, Walmart was recognized in 2020 with inclusion on Bloomberg’s Gender-Equality Index. The GEI tracks the financial performance of public companies committed to supporting gender equality through policy development, representation and transparency, and is widely regarded as one of the leading measures of a corporation’s commitment to transparency in gender reporting and advancing equity for women in the workplace.
Walmart Ranked #32 on 2020 DiversityInc Top 50 ListDiversityInc included Walmart Inc. on its 2020 Top 50 Companies for Diversity list, the second consecutive year Walmart has received this honor. Walmart ranked #32 and was also named to the DiversityInc Top Companies for LGBT Employees specialty list. The DiversityInc Top 50 list ranks U.S. companies on their efforts related to diversity, equity and inclusion.
We’re in the business of welcoming—our associates spend a lot of time supporting and serving one another as well as our customers and communities. That’s why inclusion is a cornerstone of our business, and we are a better, more resilient company because of it. We focus on helping people save money so that they can live better. For us, living better also applies to fostering an inclusive culture and equitable workplace so that every associate has the opportunity to reach their full potential.
Helping Associates Reach Their Potential
When we take care of our people, we know they have a unique ability to then create positive impact that strengthens the communities in which we operate. In recent years, we’ve invested in our associates – particularly around higher wages, training and education. Our Live Better U program provides U.S. associates the opportunity to earn a college degree for $1 a day as well as a high school diploma, skilled trade certificates and digital certificates. Associates of color represent 47% of Live Better U participants since the program launched in 2018. We’ve also built more than 200 in-house training academies that teach retail and management fundamentals and focus on leadership skills.
We want to see our associates thrive and grow in their careers, and we welcome associates from all backgrounds. We want to empower them to succeed in the jobs of today and be prepared for the jobs of tomorrow.
By the Numbers
Our U.S. workforce of more than 1.4 million associates includes 20.69% Black or African American associates, 16.39% LatinX associates, 4.91% Asian American or Pacific Islander associates, and 1.05% Native American or Alaskan Native associates. Women represent 55.08% of our global workforce, which includes 44.82% of global management associates and 30.18% of global officers. (Data as of July 2020.)
By fostering a workplace culture where everyone is included, everyone wins. Associates are happier, perform at their best and in turn, provide better service to our customers and members. The mission of our Global Office of Culture, Diversity, Equity & Inclusion is to create an inclusive culture where all associates are engaged to deliver on our purpose of saving people money so they can live better.
Inclusive Leadership Expectations
Leaders at Walmart must develop and demonstrate an evolved and ever-evolving set of characteristics to achieve both business results and personal career growth. One element that all of our current and future leaders will need is inclusive leadership skills. Inclusive leaders are committed, curious, courageous, cognizant of bias, culturally intelligent and collaborative, according to a study published by Deloitte. These attributes are critical if we are to drive innovation through inclusion.
To develop inclusive leadership at Walmart, more than 72,000 associates have Inclusive Leadership Expectations as part of their annual performance evaluation. Associates with Inclusive Leadership Expectations must:
- Participate in at least one approved Inclusive Leadership Education offering such as Unconscious Bias training, LGBTQ Ally training, Values Based Decision Making workshop, or a Dining in the Dark session
- Actively mentor two associates, host a mentoring circle or participate as a mentor in a program such as Lean In Mentoring Circles
Our four guiding principles for Culture, Diversity, Equity & Inclusion shape our approach and set the foundation for sustainable change across the enterprise:
- Objectivity—minimize subjectivity to reduce the risk of bias in the talent processes
- Transparency—increase access to information through communication and collaboration
- Data-driven decisions—collect and analyze data, and generate verifiable insights to make better decisions
- Accountability—promote action through ownership and acceptance of responsibility for inclusive behaviors
- Activate our culture—equip every associate to be an inclusive leader who leads and makes decisions based upon our cultural values of Service, Respect, Excellence and Integrity
- Associate life cycle integration—integrate culture, diversity, equity and inclusion principles into every facet of the associate life cycle (recruit, hire, develop, promote and retire)
- Build an inclusive brand—create a trusted brand experience that makes people feel like there’s a place for them in the Walmart ecosystem (as a customer, associate, supplier or community partner)
- Modernized measures—leverage scorecards and dashboards to track key performance indicators on diversity (representation and movement) and inclusion (engagement and sentiment indices) to inform action plans for continued progress
Commitment to Racial Equity
Making A Difference on Racial Equity
To drive change inside and outside our company, we announced in June 2020 that Walmart would develop strategies and invest resources to increase fairness, equity and justice with specific attention on America’s healthcare, financial, education and criminal justice systems.
Internally, we’ll continue to improve our people practices with a focus on hiring and developing our associates and identifying opportunities to further enhance diversity across all levels of the company. In addition, we launched the RACE Ahead (Raising Authentic Conversations on Equity) series that seeks to create a safe space for transparent, relevant and solutions-oriented conversations that are respectful and inclusive of all perspectives. We’ve also continued to expand the work we started in 2018 with the Racial Equity Institute (REI) to deliver training focused on examining systemic racial inequity in its institutional and structural forms.
Center for Racial Equity
In June 2020, Walmart and the Walmart Foundation committed $100 million over five years to create a new center to address systemic racism in society head-on and accelerate change. The center will support philanthropic initiatives focused on the social determinants of health, strengthening workforce development and related educational systems, and criminal justice reform with an emphasis on examining barriers to opportunity faced by those exiting the system.
Shared Value Networks
A group of four Shared Value Networks (SVNs) have been created to help address the root causes of racial disparities within the societal systems of finance, education, criminal justice and health care. SVNs are teams of Walmart associates that come together to help solve social challenges through business by identifying the natural overlaps between Walmart capabilities (products, services, technology, sourcing, jobs and advancement) and opportunities to advance racial equity at scale. Each SVN team is led by a Walmart officer and is currently engaged in discovery to actively identify issues Walmart can help address. The preliminary stages of the SVN initiative have been guided by the following questions:
- Criminal justice: How can our hiring and onboarding processes ensure non-violent, formerly incarcerated applicants are appropriately considered and supported as they re-enter the workforce with Walmart?
- Education: Are there racial disparities in our internal development programs for associates and, if so, why do they exist and how should we adjust the programs? How do we strengthen our recruiting of diverse associates, including at Historically Black Colleges and Universities (HBCUS)?
- Financial: How can what we buy and sell support a more diverse group of suppliers and marketplace sellers? How can we leverage parts of our business to increase access to capital for women and people of color?
- Healthcare: How can Walmart improve healthcare outcomes for women and people of color as we build a more holistic healthcare business in the United States?
These questions have no simple answers and taking immediate action where possible will be balanced with acquiring the deep understanding necessary to help replace the structures of systemic racism.
We aim to keep diversity, equity and inclusion at the heart of our philanthropy. In all of our giving, we strive to invest in equitable outcomes. In strategy development, we study outcomes for underrepresented groups and the specific barriers they face. Addressing these barriers becomes a lens we apply to both individual investments and the overall grant portfolio. Examples include working with our grantees to design smallholder farmer investments to empower women, encouraging development of culturally relevant nutrition education programs through our healthier eating initiatives, or advancing and diversifying technology and retail talent pipelines in our communities by investing in pathways for underrepresented populations.
At Walmart, we believe we’re at our best when we promote diversity and inclusion across our global supply chain. For our suppliers, working with Walmart means access to the 275 million customers who shop our stores, clubs and online around the world each week. For us, supplier inclusion means delivering better services and products and providing a broader selection to the communities we serve. Last fiscal year, we sourced more than $11 billion in goods and services from diverse suppliers as defined in our 2020 ESG report. We continually look for ways to expand that total, bringing additional exciting, innovative products to our customers through both our stores and eCommerce sites. We encourage diverse companies to explore new possibilities with Walmart.
Walmart's commitment to diversity and inclusion extends beyond the boundaries of our company and out into the communities where our associates live. We work alongside diverse groups in communities through sponsorship, philanthropy, recruiting and other activities to advance diversity within our workforce and build inclusive communities.
Our stakeholder relationships range from well-established civil rights organizations to grassroots advocacy groups that span across the many diverse communities that reflect the American population. A short list of our trusted collaborators includes:
- National Association for the Advancement of Colored People
- National Black MBA Association
- National Urban League
Asian American Pacific Islander
- Hispanic Association on Corporate Responsibility (HACR)
- League of United Latin American Citizens (LULAC)
- National Congress of American Indians
- Center for Native American Youth (CNAY)
- Partnership with Native Americans (PWNA)