Our Approach

- About This Report
- Our Business
- Shared Value
- ESG Priorities, Goals & Targets
- Challenges
- Stakeholder Engagement
About This Report
Walmart has been reporting on a wide range of environmental, social and governance (ESG) topics since 2005. We did not seek, nor was there, external assurance from third parties with respect to most of the information in this report; exceptions are noted.
Frameworks such as the Global Reporting Initiative (GRI) Standards, the United Nations (U.N.) Sustainable Development Goals (SDGs), the Sustainability Accounting Standards Board (SASB) and the Task Force on Climate-related Financial Disclosures (TCFD) inspire our reporting.
We also disclose to external reporting programs such as CDP. In 2018, we received an A- on our climate change disclosure.
This report covers the activities of Walmart for fiscal year ending January 31, 2019 (FY2019) unless otherwise noted. This ESG Report responds to stakeholder requests for a more concise and focused view of our priority topics — how we define them and the long-term strategy to manage them; our aspirational goals and targets; and progress to date. “Walmart” means Walmart Inc., a Delaware corporation and its consolidated subsidiaries, excluding eCommerce subsidiaries, businesses, platforms and/or marketplaces, unless otherwise noted.
Forward-looking statement
This report contains certain forward-looking statements based on Walmart management’s current assumptions and expectations, including statements regarding our sustainability targets, goals, commitments and programs and other business plans, initiatives and objectives. These statements are typically accompanied by the words “could,” “hope,” “believe,” “estimate,” “plan,” “aspire” or similar words. All such statements are intended to enjoy the protection of the safe harbor for forward-looking statements provided by the Private Securities Litigation Reform Act of 1995, as amended. Our actual future results, including the achievement of our targets, goals or commitments, could differ materially from our projected results as the result of changes in circumstances, assumptions not being realized, or other risks, uncertainties and factors. Such risks, uncertainties and factors include the risk factors discussed in Item 1A of our most recent Annual Report on Form 10-K filed with the Securities and Exchange Commission (“SEC”), as well as, with respect to our sustainability targets, goals, and commitments outlined in this report or elsewhere, the challenges and assumptions identified in this report under the heading Goals and Targets and other assumptions, risks, uncertainties and factors identified in this report. You should consider the forward-looking statements in this report in conjunction with our Annual Report on Form 10-K and our subsequent Quarterly Reports on Form 10-Q and Current Reports on Form 8-K filed with the SEC. Walmart urges you to consider all of the risks, uncertainties and factors identified above or discussed in such reports carefully in evaluating the forward-looking statements in this report. Walmart cannot assure you that the results reflected or implied by any forward-looking statement will be realized or, even if substantially realized, that those results will have the forecasted or expected consequences and effects. The forward-looking statements in this report are made as of the date of this report, unless otherwise indicated, and we undertake no obligation to update these forward-looking statements to reflect subsequent events or circumstances.
Additional information on a variety of ESG topics

Our Business
Walmart provides access to high-quality, affordable food and other essential products to people around the world. We strive to do this in a way that enhances economic opportunity, promotes long-term environmental and social sustainability, and strengthens local communities. We believe this approach creates value — for our business and for society.
Our purpose is to save people money so they can live better
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More than
275 MILLION
customers served every week with convenient access to affordable food, health and wellness products, and general merchandise
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More than
11,300 stores
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58 banners
in 27 countries and eCommerce websites -
$514.4+ billion
total revenue
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Our Values
Respect for the individual
Service to the customer
Strive for excellence
Act with integrity
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Our Stakeholders
Customers
Associates
Communities
Shareholders
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How We Will Execute
Make every day easier for busy families
Sharpen culture and become more digital
Operate with discipline
Make trust a competitive advantage
ESG Priorities, Goals & Targets

Our ESG priorities are grounded in our long-term business strategy and account for macro-economic, social and environmental trends. These priorities are where we see the most opportunity for shared value.
Stakeholders provide valuable insight into our priorities. In 2014, we formally engaged stakeholders through our materiality review process. The results informed our 2025 commitments, where we committed to progress in topics such as associate opportunity, social challenges in supply chains, environmental sustainability, human rights and community resiliency.
Materiality, as used in the context of this report and our materiality review process, is different than the definition used in the context of filings with the SEC. Issues deemed material for purposes of this report, and for purposes of determining our ESG strategies, may not be considered material for SEC reporting purposes.
We conduct regular updates through ongoing stakeholder engagement and dialogue. We address numerous ESG issues through our business, in partnership with others and through philanthropy, and we provide information on those throughout this report. Three issues that rise to the top of our priority list include: (1) economic opportunity for Walmart associates; (2) the safety and livelihoods of workers in supply chains; and (3) climate change.
Economic opportunity
Workforce development is one of the biggest issues facing economies across the world, especially as technology accelerates the pace of change for the jobs of today and tomorrow.
Because the retail industry provides a point of entry into the job market for millions of workers, it has the potential to act as a springboard for economic mobility if workers can gain the experience and skills required to advance.
Our workforce development approach focuses on access, stability and mobility. For example, Walmart U.S. provides an entry point into work for thousands of associates; competitive wages, strong benefits (from healthcare to retirement savings); and access to affordable education opportunities relevant for advancement in retail jobs. With the emergence of automation and artificial intelligence, our training and development programs become even more relevant for workforce success, as they help equip associates with critical 21st century skills.
As described in more detail later in this report, our efforts are underpinned by a commitment to fostering a culture of diversity and inclusion throughout our company. By investing in a more diverse and dynamic workforce, we hope to keep pace with evolving customer demands, while also acting as a force for economic inclusion.
Learn more in the Retail opportunity section.
Social issues in the supply chain
With retail operations in 27 countries, Walmart’s supply chain includes more than 100,000 suppliers across the globe. Walmart respects human rights in the supply chain. Our Responsible Sourcing team, working with and through our suppliers, mitigates risks related to worker safety and well-being. We set expectations for our suppliers through our Standards for Suppliers and use audits to help assess whether our standards are being upheld. We also evaluate our global supply chain using internal and external data, risk assessments of particular regions, countries, commodities or products, and guidance from industry experts and NGOs.
Recognizing the need for whole-system transformation in a number of retail supply chains industry-wide, Walmart has committed to use our ability to bring together stakeholders, including industries, civil society, governments, and international organizations, to address the major potential risks to the dignity of workers in a minimum of 10 retail supply chains by 2025. Based on our analyses and where we believe Walmart can have the greatest impact, we’ve identified the following five supply chains:
- Produce in the U.S. and Mexico
- Shrimp in Thailand
- Tuna processed in Thailand
- Apparel in Bangladesh
- Electronics sourced for the U.S. retail market supply chain
Learn more about our action in the Responsible supply chains section.
Climate change
We believe climate change is likely to affect national economies and supply chains across the world through potential effects such as lower crop yields, increased health costs and storm damage. According to the Sustainability Consortium, 60% of all greenhouse gas (GHG) emissions worldwide come from the global production and use of consumer goods. With operations and a value chain that span the globe, we aim to galvanize collective action to reduce emissions, while taking steps to strengthen the resilience of our business.
Accordingly, we have set a science-based target1 that covers our GHG emissions footprint: we aim to reduce emissions in our operations (Scopes 1 and 2) by 18% by 2025 from 2015 levels; and we are working with suppliers to reduce emissions in our supply chain by 1 gigaton by 2030 through an initiative known as Project Gigaton.
Learn more about our actions in the Climate change section.

Challenges
The aspirational goals, commitments and targets we set under priority topics are designed to help Walmart aim high, hold ourselves accountable and move at an aggressive pace. Our public ESG commitments galvanize action across our business through senior- level oversight, policies and programs. We hold ourselves accountable through metrics, measurement and annual reporting, including the annual publication of our ESG Report. In 2016, our CEO Doug McMillon announced our 2025 commitments and targets. These are laid out in greater detail at the beginning of the Environmental and Social sections of this report.
ESG issues are complex. We believe that setting goals and driving action toward meeting them is necessary to advance progress on many environmental and social issues facing society. Because success depends on the collective efforts of many, as well as factors such as technical advances, policy changes, economic and price volatility, and supplier engagement, there may be times where we fall short. While we strive in each case to meet our goals and targets, sometimes challenges may delay or block progress.
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ISSUE |
EXAMPLE CHALLENGES |
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Climate change |
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Sustainable supply chain |
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Waste |
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ISSUE |
EXAMPLE CHALLENGES |
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Retail Opportunity |
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Responsible supply chain |
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Safer, healtier food & other products |
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Stakeholder Engagement
As a retailer, our company performance depends on direct and frequent engagement with our customers, associates and community leaders, as well as the people who supply our products, hold our stock and evaluate our performance. Stakeholder perspectives and feedback help improve the relevance and effectiveness of the products and services we offer, and the initiatives we support.
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Associates |
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Customer |
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Suppliers |
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Communities |
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Shareholders & ESG research analysts |
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NGOs, grantees & advisory councils |
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