Supporting COVID-19 Drive-Thru Testing
Walmart is part of communities all across America, and we believe we can play a vital role by helping our neighbors in a time of crisis. We know how important expanded testing is to getting America back on its feet, and we are committed to supporting efforts to expand COVID-19 drive-thru testing. Since the public-private partnership was announced on March 13, 2020, we have been working closely with lab partners, HHS, and state and local officials to select testing sites in areas of need. We learned from our initial sites to get the model right and are expanding testing in areas of need. On May 15, 2020, we exceeded our goal of opening 100 sites by the end of May, thanks to our dedicated associates. We are working hard to continue to scale and provide testing to as many communities as possible.
Frequently Asked Questions
How many testing sites is Walmart supporting? How many people have been tested?
As of May 29, we have 187 active sites in 31 states, testing more than 64,000 people.
Who can be tested?
The drive-through testing sites is available to those who meet CDC and state and local guidelines on who should be tested, including first responders, health care providers and others with symptoms of COVID-19 and those in high risk groups without symptoms.
An appointment is required.
How do people sign up for an appointment?
- If an eTrueNorth lab site, visit DoINeedaCOVID19test.com
- If a Quest Diagnostics site, visit MyQuestCOVIDTest.com
What labs are supporting the sites?
Quest Diagnostics and eTrueNorth and its network of labs are the lab companies screening those being tested, scheduling appointments, processing the samples and delivering results.
What type of test is it?
All sites use a self-administered nasal swab test that allows those being tested to swab their own nose onsite while in their vehicles, observed by a trained Walmart pharmacist to ensure the sample is taken correctly, and drop the sealed sample into a container on their way out of the drive-thru site.
How long does it take to get results?
- Quest delivers results within an average of two days.
- eTrueNorth delivers results between three and five days.
Is Walmart piloting a model that offers COVID-19 drive-thru testing through the pharmacy window?
As we continue to innovate around our COVID-19 testing, we are piloting a new model using our Neighborhood Market pharmacy window at one location in Bentonville, Arkansas. People being tested will be provided with a testing kit from the pharmacist through the drive-thru window tray. The pharmacist will observe as they swab themselves through the sealed pharmacy window, then the individual will properly seal the test in a container and plastic bag and drop their sample at a drop box as they pull out. Our lab courier will pick up the samples from the drop box outside at the end of the testing period. The test samples will never enter the pharmacy.
If successful, we will look at expanding the model to other stores in the U.S. We believe this model will allow us to scale faster, using our pharmacy drive-thru footprint to bring testing to more communities.
Are Walmart associates at the test sites?
Walmart pharmacists are observing the swabbing. Other Walmart associates are helping with on-site support tasks such as directing traffic and ID checks at the testing sites.
How are the sites selected?
HHS, state and local officials, Walmart and our lab partners are selecting the sites based on areas of need.
Is there a cost for the test?
There is no out-of-pocket cost to the individual.
Is Walmart being paid for these sites?
No. Walmart is donating our parking lot space, site supplies and materials, and our associates’ time.