Supporting COVID-19 Drive-Thru Testing

and last updated on November 12, 2020 05:01 PM


Supporting COVID-19 Drive-Thru Testing

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Walmart is part of communities all across America, and we believe we can play a vital role by helping our neighbors in a time of crisis. We are committed to supporting efforts to expand COVID-19 drive-thru testing through partnerships with federal and state governments, labs and insurance companies. From standing up free community testing sites with HHS and working with insurance companies to test their members to supporting testing events in hard hit communities, we have continued to learn from our testing sites and become more and more efficient in how we operate and how we integrate testing into our business. From the beginning, when we were asked to step-up and support community testing, our goal was to help provide increased access to testing in our communities and playing a part to help combat the pandemic. And, we will continue to find innovative ways to do just that.

Read more: Our Role in COVID-19 Testing and Next Steps in Our Journey

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Frequently Asked Questions

Who can be tested at the Community Testing Sites?

The drive-through Community Testing Sites, supported by HHS, are available to those who meet CDC and state and local guidelines on who should be tested.

Is there a cost for the test at the Community Testing Sites?

There is no out-of-pocket cost to the individual for the HHS Community Testing Sites.

Where are the Community Testing Sites?

See map for locations:

Is an appointment required? How do people sign up for an appointment?

Yes, an appointment is required. Use the links below to sign up for an appointment:

What labs are supporting the Community Testing Sites?

Quest Diagnostics and eTrueNorth (and its network of labs) are the lab companies screening, scheduling appointments, processing the samples and delivering results to those tested.

What type of test is used at the Community Testing Sites?

All sites use a self-administered nasal swab test that allows those being tested to swab their own nose onsite while in their vehicles, observed by a trained Walmart pharmacist to ensure the sample is taken correctly, and drop the sealed sample into a container on their way out of the drive-thru site.

How long does it take to get results?

Timing on receiving test results vary depending on the number of people taking the test and the lab’s capacity to process the tests:

  • Quest delivers results in approximately 7 days.
  • eTrueNorth delivers results between three and five days.

Does Walmart do COVID-19 drive-thru testing at pharmacy windows?

Testing is available at some of our Neighborhood Market pharmacy windows. People being tested are provided with a testing kit from the pharmacist through the drive-thru window tray. The pharmacist observes as they swab themselves through the sealed pharmacy window, then the individual properly seals the test in a container and plastic bag and drops their sample at a drop box as they pull out. A lab courier picks up the samples from the drop box outside once a day. The test samples never enter the pharmacy.

Are Walmart associates at the test sites?

Our pharmacists are observing the swabbing at Walmart supported testing sites. Other Walmart associates are helping with on-site support tasks such as directing traffic and ID checks at the testing sites.

Is Walmart being paid for these sites?
Walmart is donating our parking lot space, site supplies and materials, and our associates’ time at the Community Testing Sites.

At some Neighborhood Market locations where Walmart is partnering with insurance companies, Walmart receives payment to cover our cost to operate the testing sites.

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Press Kit / View and download media assets related to testing efforts.