Innovation

5 Reasons to Check Out Scan & Go at Sam’s Club

Too busy to wait in line? Sam’s Club has the perfect solution and it’s called Scan & Go. This app turns your smartphone into a magic wand allowing you to save time by skipping the checkout lanes.

Available at all Sam’s Club locations nationwide, Scan & Go puts the checkout process in the hands of the user. Our team created the technology to address one of the most common pain points shoppers face – waiting to check out.

Here’s how it works: First, download the Scan & Go app on your iPhone or Android and head to your nearest Sam’s Club. Then, simply scan UPC codes on items as you shop, and pay for them directly from your smartphone anywhere in the club. Once you’re done shopping, just show your digital receipt to an associate on the way out.

Here are five reasons you’ll want to download the app before your next trip to Sam’s Club:

1. Save Time, Skip the Line: We all know time is valuable. By skipping the checkout line, you can spend those extra minutes on the people and things that matter most to you.

2. Track Spending: The Scan & Go app is a useful budgeting tool, allowing users to keep track of what they’re spending while they shop. No more surprises!

3. Cart Gaming: If you thought your kids loved playing games on your phone, wait until they see this! Parents are raving about how their kids love helping scan items.

4. Forgotten Hero: Have you ever left a store with a cart full of items, only to remember too late that one item you didn’t get? With Scan & Go, you can rush back inside the club, get it and go!

5. Silent Shopper: Let’s admit it, we’ve all had days when we’ve felt a little less than social. That’s OK, we understand. Similar to self checkout, Scan & Go offers do-it-yourself fans a chance to take charge of their shopping experience.

The app has received positive reviews from users so far. At last check, the app had a 4.5-star rating in the App Store and 4.0 rating in Google Play. Some users described the app as “better than sliced bread” and “Samtastic!” Let us know what you think in the comments below.

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Community

A Common Thread Is Woven Between Women Veterans

Last year, I was dealing with some major life issues: transitioning careers as an older adult and stressing about loved ones who were incarcerated. My energy was low, and my self-identity was in question. As a single, divorced mom of two young adults, I was trying to be strong and cope with life all alone.

I realized I hadn’t had a great support system since I’d left the Marines over 20 years ago. That was my missing puzzle piece – I needed to find fellow women veterans who understood my experiences and the special bond that military service provides.

I’d tried many times over the years to find such a sounding board, but continually came up short. I knew there were a lot of people with similar experiences out there, but I thought maybe they were like me and hesitant to speak up about their service.

Then suddenly, just when life was hardest and I needed support the most, I found Women Veterans Network (WoVeN), a support group made specifically for women like me.

After attending one of their community focus groups, I eagerly joined WoVeN, and as Marines say, I hit the ground running. I never imagined something so simple could be so life changing, but this organization – and more specifically, the women in it – gave me the spark I needed to push myself to be better and do more.

WoVeN provided me a non-judgmental environment to openly express myself, communicate with and support other women veterans. And when that group came together, it created an atmosphere of energy, respect and understanding that I’d never witnessed in my life. I felt comfortable. The group was motivating and encouraging. I felt a sense of comradeship I hadn’t experienced in years. WoVeN accepted me as-is and put me back on the path to improving my quality of life.

Since then, I’ve been inspired to take personal responsibility for my health and wellbeing. From mountain biking and completing a 5K, to developing new skills and better managing my stress, having this network of women has helped me improve not only my life, but also my family’s.

Because this was such a valuable experience, I wanted to do more to give back. I’ve started to reach out to other women veterans and engage with them outside of the WoVeN community. Now, I have an extended family I can call on anytime. My hope is that WoVeN will continue to grow and reach more women veterans all over this country, so they can have the same experience and support I have.

In 2017, the Walmart Foundation awarded a $469,000 grant to the Boston University School of Medicine (BU) to support the establishment of the WoVeN initiative. Through WoVeN, BU clinicians and researchers are leading a five-year initiative to establish a nationwide network of structured, trained peer-facilitated, 10-week support groups for women veterans to enhance wellness, quality of life, family relationships and referrals for additional services. Today, the Walmart Foundation is building on the existing grant to BU and is bringing its total commitment to WoVeN to nearly $720,000 with the announcement of an additional $250,782 grant. The program is projected to reach approximately 2,500 women veterans by the end of 2022.

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Innovation

My Journey From EE to IoT at Walmart’s DFW Tech Hub

Before I joined the team here, I had no idea how innovative a 50-year-old retail company could be.

Like most people, I had interacted with Walmart as a customer in stores and online but had never really thought about the systems and technology functioning behind the scenes to make the whole thing work.

As we officially open our new Walmart Technology satellite HQ in Plano, Texas, this week, I’m reflecting on my evolving, 20-year journey in tech — from building circuit boards to developing software to, now, exploring ways to apply advances in the internet of things (IoT), machine learning, object detection and other emerging technologies in the increasingly blended world of physical-digital retail.

Here’s a great example:

It might seem like a small thing, but spills are a big deal on the sales floor. So we developed a concept to help stores quickly detect spills, building a quick alert system that linked a camera with a Raspberry Pi and sensors that sent photos and data from the sales floor to the cloud. There, we deployed learning algorithms to analyze and build models that helped identify spills.

It wasn’t perfect – but it worked! And even though we won’t bring our prototype to life in stores at scale, we’re able to learn fast and apply those learnings to other projects — like using machine learning and IoT similar to our Raspberry Pi-based sensory concept to cut energy use and cost, all while keeping the temperature comfortable for associates and customers in our stores.

I’ve only been at Walmart four months, but it’s been a blast. I’m still blown away by the many different applications of emerging technology in something as simple as a retail store. But really, retail isn’t simple. It’s complex, the scale is insane and the industry is rapidly transforming. What an awesome time and place to experiment, innovate, fail fast and learn quickly.

It makes my brain happy, and I’m glad it’s happening here in the Dallas-Fort Worth area.

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Business

A First Look at The New Fashion Experience on Walmart.com

Today, we announced the opening of the Lord & Taylor flagship store on Walmart.com.

As many of you know, we recently introduced our new specialty fashion shopping destination, which offers a modern shopping experience with editorial elements that inspire customers to browse and shop. This is something I’m personally excited about, as it will dramatically enhance our customer experience.

The launch of the new Lord & Taylor store takes our fashion shopping experience to the next level and will introduce more than 125 new premium brands to our Walmart customers. I’m really proud of the new flagship. The images are beautiful and inspiring. It’s on trend. It’s easy to navigate.

Over the coming weeks, customers will begin to see two different shops within Walmart.com’s fashion destination: Everyday Brands, where millions of affordable and fabulous on-trend items will live, and Premium Brands from Lord & Taylor. You can get a first look at the new experience below.

Whether customers are looking for a basic tee or the perfect summer dress, we want them to be able to find what they are looking for on Walmart.com. The Lord & Taylor store is one of many steps we are taking to establish Walmart.com as a destination for fashion.

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Opportunity

Blazing New (Con)trails: A Day with a Walmart Pilot

Growing up in northern Costa Rica, Marjorie Blanco and her twin sister would hear the distant hum of an engine and immediately race outside to get a glimpse of an airplane flying over their small town.

These days, Marjorie is the one in the cockpit, flying a Bombardier Learjet 45 XR for Walmart Central America, a market in which women pilots are largely unheard of. We caught up with Marjorie to hear about her average day, in her own words:

3:45 a.m. – Most of the flights our team makes are international, so my day often starts quite early. I do my hair and makeup and put on my Walmart Aviation polo with black trousers. The good thing about a uniform is that I don’t have to decide what to wear. When I flew for a commercial airline, we wore the typical pilot’s uniform (a white button down shirt with epaulets on the shoulders), but Walmart pilots do not wear any insignia to distinguish their ranks.

4:30 a.m. – In Costa Rica, we eat a big breakfast. I like to make plantains, eggs, and a traditional Latin American rice and beans dish called gallopinto. It’s important for me, as a pilot, to eat a nutritious breakfast in order to stay sharp and energized throughout the morning.

5:00 a.m. – With no traffic, it takes me around 20 minutes to drive from my home to the San José airport. I park in the airport employee parking lot and head to the international terminal where I meet my boss, David, and a handler who helps us navigate immigration and security. We take a shuttle that is waiting for us to go to the Aviation International Ramp where the aircraft is parked. It’s quite a process just to get to work!

6:00 a.m. – I arrive at the Walmart plane an hour before take-off. Our mechanic, José, has arrived two hours before in order to get the plane ready. I load my backpack, iPad, and tools onto the plane and then do a thorough walk-around the outside of the plane. This includes checking the wheels, brakes, lights and entire outside of the aircraft. Then we move inside the aircraft and turn on the airplane. We check the avionics, safety features, and oxygen quantities. We listen to the meteorological conditions at the airport, request clearance from the control tower, and upload the route into the flight management system. This is just a portion of the Standard Operating Procedure checklist we run through before each flight.

6:30 a.m. – Before each flight, David and I head to the cabin for a briefing. During the briefing, we review what to expect on this trip, departure procedures, altitudes, directions, and everything related to the safety of the flight. We discuss our normal procedures and what to do if something doesn’t go as planned. Walmart pilots do this for every flight, even if they have been flying for 20 years like David has.

6:45 a.m. – When the passengers arrive, we greet them and help them board. Typically, our passengers are Walmart executives travelling to neighboring countries – Nicaragua, El Salvador, Honduras, Guatemala, Mexico, and the U.S. Once the passengers are settled, we review safety procedures and get ready to take off.

7:00 – 8:15 a.m. – As the Pilot in Command, David chooses who will fly first. While he flies, I will handle the radio communication. We switch tasks on the return trip so that we both work equally.

9:00 a.m. – After we reach our destination and our passengers depart, the crew often shares a meal together. One of my favorite parts of the job is trying different kinds of food from Central America.

11:00 a.m. – 3:30 p.m. – If possible, I rest so that I am refreshed and alert for the return trip.

3:30 p.m. – We make our way back through security and immigration and repeat the entire process from this morning – the walk-around, checking the avionics, crew briefing, everything. We take our responsibilities seriously; it’s important not to become complacent about safety.

5:00 – 6:30 p.m. – In the air! Every flight is an adventure. We face challenging weather and runways, and airports surrounded by mountains. We also enjoy amazing views from beautiful landscapes. I can’t imagine ever getting tired of this.

6:15 p.m. – We touch down in San José, and José, our mechanic, meets us to take care of the plane. The passengers take the shuttle to the airport while I stay on the plane to do the debrief. After another walk around, José takes the airplane back to the hangar, and I make my way to my vehicle.

6:45 p.m. – Terrible traffic! My drive to work takes 20 minutes, but my drive home takes more than double that!

7:30 p.m. – I love to stay active, and I often swim to relax, clear my mind, and stay in shape.

8:30 p.m. – I usually keep dinner light with just a piece of grilled tuna and a salad. Then I might look at Instagram for a few minutes. On the weekends I watch Netflix (right now I am loving La Casa de Papel), but I don’t want to get into a stimulating show when I have to be up early the next morning. I have to be strict about bedtime in order to get enough rest.

9:00 p.m. – Lights out! My day is a long one, but it is so worth it to be able to pursue my passion and live my dream each day.

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