Suppliers

Minimum Requirements

All Walmart and Sam's Club suppliers and their manufacturing facilities, including all subcontracting and packaging facilities, will be held to these standards. Please be aware that there could be more requirements in addition to this list, depending on the type of product or service you’re providing.

General

The Standards for Suppliers are Wal-Mart Stores, Inc.’s fundamental expectations of its suppliers related to social and environmental conditions in all our markets.

Federal Taxpayer Identification Number (TIN)
Wal-Mart Stores, Inc. requires this number on all U.S.-based suppliers’ application documents; non-U.S. suppliers must provide a current W-8 tax certificate as a part of the vendor setup process.  

Dun & Bradstreet Registration

For assistance or to inquire about your current listing with D&B, contact:
1-866-815-2749 (Within North America)
1-512-794-7712 (Outside North America)
wmvendors@dnb.com
Hours of Operation:
Monday – Friday, 24 hours a day (except China)

If you are located in China, contact our Customer Support group at the following:
Telephone: 86-21-2610 7405
Email:  walmartduns@huaxiadnb.com 
Hours of Operation:
Monday – Friday, 9 a.m. – 5:30 p.m. in China

  • Note: D&B does not charge businesses to update their company information. You can view and update your D&B information for free at iUpdate.dnb.com. Additional services to monitor and build your D&B file are available through Dun & Bradstreet’s Emerging Business team. This team provides solutions to monitor and build your company’s D&B Credit Report. These additional services are not required to complete your Walmart Registration.

Responsible Sourcing requirements and expectations:

All suppliers and their facilities – including subcontracting and packaging facilities – are expected to uphold Walmart’s Standards for Suppliers. Learn more about Walmart’s Responsible Sourcing program, our expectations for suppliers and requirements for facility disclosure here.

Walmart.com Prohibited Items
Products that are prohibited from being sold on walmart.com include, but are not limited to:

  • Offensive products (explicit, obscene, derogatory, etc.)
  • Restricted products (adult-oriented, gambling, government-issued, military/police related, etc.)

Insurance

We require all approved product suppliers to carry product liability insurance. This type of insurance addresses legal costs or other liabilities that could result from claims or lawsuits related to your product. Should Walmart decide to carry your product, you will be asked to provide documentation that you have adequate insurance.

Upon becoming a Walmart supplier and receiving your Walmart vendor number, you must possess the appropriate level of minimum insurance determined by the Insurance Requirements for Suppliers document.  As a Walmart supplier, you must maintain this coverage at all times.

Important Contacts

New or Current Suppliers with New Supplier Agreements
Email questions and certificates to:  inscomp@wal-mart.com

Insurance Policy Renewals for Current Suppliers
Email questions and certificates to:  inscert@wal-mart.com

Goods for Resale

Food Safety Requirements

All companies that provide edible products must meet our food safety requirements to become a supplier. Please see the guides below for complete requirements for your product type.

Food Safety Requirements for Processors
Food Safety Requirements for Produce Suppliers 
Food Safety Requirements for Pet Food Suppliers

For help, please contact us at SUPPLIER64@wal-mart.com.

Global Food Sourcing – Supply Chain Security
New Food Factories - Suppliers must request an onsite audit of a food factory through Retail Link prior to the receipt of a Purchase Order. The cost for an onsite audit ranges from $975 to $1,250 USD depending on the location of the facility.

Pack Houses
For new pack houses: suppliers are required to have the primary pack house complete a “Pre-Assessment Checklist for Pack Houses” prior to receipt of a Purchase Order. The supplier must also immediately request an onsite audit of the pack house through Retail Link. The cost for an onsite audit ranges from $975 to $1,250 USD depending on the location of the facility.

Note: Walmart will accept the official security audit results of any pack house or food factory that has been audited on behalf of another retailer by any Walmart authorized third party audit firm, and has received a passing score of 71 or above. If the facility failed the audit, it will not be accepted and the facility must undergo a Walmart security audit.

General Merchandise Requirements

GTIN/UPC (GS1 Company Prefix) Membership Number
Walmart requires a GS1 Company Prefix number, on your application documents.  The initial fee is as low as $250, with yearly renewal fees as low as $50, depending on the number of items needing a GS1 Company Prefix number.  To get your GS1 Company Prefix number visit www.gs1us.org and click on “I Need a Barcode” or call +1(937)435-3870 to reach the support line.

Note: These requirements DO NOT apply to Service and Non-Resale Suppliers.

Product Safety and Compliance

Suppliers of general merchandise products must offer only goods for resale that meet or exceed all applicable federal, state, local and Wal-Mart Stores, Inc. requirements. Specific information about Walmart’s policies and procedures regarding these requirements can be found in the U.S. Product Safety and Compliance Manual and in other publications within the U.S. Product Safety and Compliance Library on Retail Link, which will be available to you once you become an approved supplier. If you have any questions regarding these obligations, please contact Walmart’s U.S. Product Safety and Compliance team at: GMComply@walmart.com. We would be happy to assist you.

Disclaimer: Walmart does not provide legal advice to suppliers, so suppliers should seek their own legal counsel on how to comply with all laws and regulations applicable to their products.

Global Merchandise and Apparel – Supply Chain Security
A new factory, regardless of the global location, the Walmart retail market, or country risk rating, is required to pass an onsite supply chain security audit conducted by one of Walmart’s appointed audit firms prior to being activated in Retail Link.  Please contact gsscs@wal-mart.com with questions or inquiries about this program.

Factory Capability & Capacity Audit (FCCA)
FCCA is applicable to all Direct Import Factories (Non-Food and Non-Packaging)

FCCA is required prior to order commitment for new factories of all Supplier classifications & Retail Markets and is part of the three Pre-Qualification Audits (RS, SCS & FCCA). All FCCA audits will be conducted by Walmart designated 3rd Party Audit companies at the supplier’s cost.

All Walmart Direct Import Suppliers (Non-Food and Non-Packaging) are responsible to book the audit early as possible, and promptly pay the audit fee in advance. All arrangements must be directly with the designated 3rd Party Audit Company, and not through Walmart.

Delay in FCCA Audit booking would mean late order placement.

Please contact FCCA@wal-mart.com with questions or inquiries about this program.

Security Source Tagging
High-priced products often require anti-theft tagging. If this applies to your products, contact ADT/Sensormatic at (877)-258-6424 or sourcetag@sensormatic.com.

Health & Wellness

All companies that provide over-the-counter drugs, vitamins, dietary & nutritional supplements, or personal care or cosmetics containing active pharmaceutical ingredients must meet our Health & Wellness product safety requirements to become a supplier. Please see the guide below for complete requirements for your product type.

Supplier Requirements for Over-the-Counter Drugs, Vitamins, and Dietary & Nutritional Supplements.

For help, please contact us at HWSCSAFETY@wal-mart.com.

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