Walmart Survey/Gift Card Related Scams

Walmart does offer a survey, located at survey.walmart.com, which is advertised on random receipts in our Stores. The survey participants may choose to enter a sweepstakes which offers five winners a $1000 gift card every 3 months. Winners are notified via phone and certified mail. This survey is only offered online, and customers are only offered entry through register receipts – not via phone, text, or email. Winners are notified via certified mail and a phone call after the winning drawing occurs. Gift cards are not given away through Twitter, Facebook, email or text message. If you receive a notice through one of these channels, it is likely a scam. Do not click on any links in these messages. 

Signs of Fraud:

  • Poor grammar
  • Poor spelling
  • Outdated logos or branding (e.g. use of Wal-Mart or WAL-MART, instead of Walmart)
  • "Fine Print." If you scroll down on the page, there is often fine print disclosing that the offer is not associated with the brand listed.
  • To receive the “free” gift card you are asked to complete several steps and to request that several of yoru friends complete the same steps.

How to protect yourself:

  • Don't open or respond to unsolicited e-mails, Internet pop-up ads, or text messages indicating you’ve won a gift card or asking that you complete a survey. .
  • Don't click on or respond to online ads or Web sites offering free gift cards.
  • Remember, if it sounds too good to believe, it is!

Walmart Practices:

  • Walmart does not offer gift cards via email or text messages, or for “likes” or sharing on social media sites.
  • Walmart will only call or text you with offers if you opt-in to receive such messages.
  • Walmart will never ask you to email personal information such as:
    • Passwords
    • Social security number
    • Bank account details
    • Credit card numbers
    • Other financial information
  • Walmart will not make unsolicited calls or send emails asking for such information. However, for fraud prevention purposes, Walmart may ask for you to verify personal information such as address or telephone number, which you have previously provided.

Additional Resources

  • If you were a victim of fraud via the Internet, you should file a report with your local law enforcement along with the Internet Crime Complaint Center (ICCC). The ICCC is a partnership between the FBI and the National White Collar Crime Center. You can make a report with the ICCC by going to the following link: http://www.ic3.gov/
  • FCC’s guide to SPAM: Unwanted Text Messages and Email