Sustainability

Feeding the World Demands Change from Farm to Fork

Last weekend, in the wake of one of the longest, coldest winters in recent memory, my family and I walked in the spring sunshine, past stands of oaks and blossoming redbuds, along the winding trails of Crystal Bridges.  We love our new Ozarks home, and have been reveling in the signs of spring all around us. We are excited to celebrate Earth Day in “the Natural State” of Arkansas.

Here at Walmart, we’ve been marking Earth Day with the release of our Global Responsibility Report and the renewal of our commitment to sustainability. While we are proud of our progress in energy, waste, and product chains, we have a long way to go.  

Nowhere is this more the case than in the food chain.  In the next 30 years, the world population will approach 9 billion, putting further stress on already-strained natural capital.  As the world’s largest grocer, we are concerned with one of the greatest challenges of our time: how to help provide people on every continent with food that is safe, affordable, and sustainable for people and planet.


No one can solve this alone.  Progress will require collaborative problem solving among people all along the food chain – from farmers and fishers to transporters, development agencies, manufacturers, scientists, activists, regulators, retailers and consumers.  It’s why, for example, Walmart recently joined USAID’s groundbreaking Global Development Lab, along with a number of other organizations, to develop innovative solutions to development challenges such as this.

Will you join Walmart and so many others in creating a more sustainable food chain? Here are just a few of the ways we are trying to make a difference, from field (and ocean) to fork:

Resilient sourcing: We’re working with farmers to adopt innovative agriculture practices that preserve the environment and are fair to the people who use them. For example, we are working with partners on technologies to reduce fertilizer and pesticide use, and to conserve water; and we recently joined the Coalition of Immokalee Workers (CIW) Fair Food Program – an initiative to improve farmworkers’ working conditions and wages.

Waste reduction: We’re addressing food waste all along the chain - for example, by gleaning fallen produce from the ground, and making use of an entire crop.  We cull fresh food from our stores before it goes bad, so that instead of becoming waste sent to landfill, it gets sent to hunger relief organizations and then on to people who need it most.  

Food safety: Walmart was the first U.S. grocer to require suppliers of food products such as produce, meat, fish, poultry and ready-to-eat foods to have their factories certified against one of the internationally recognized Global Food Safety Initiative (GFSI) standards. We are bringing our food safety approaches to our operations around the world, including not only North America, but in many countries across Africa, Latin America, and Asia.

Food security and access: Improving access to affordable food is a core part of our business strategy. It’s why we’re saving customers more than $1 billion each year on fresh produce and opening stores in food deserts. Earlier this month, we announced the rollout of affordable organic foods under the Wild Oats label.  And for years, we’ve worked with food banks to provide more links from our stores and suppliers, as well as the infrastructure to support a permanent cold chain – all in an effort to route millions of pounds of food to communities that need it most.

Making healthy easy: Of course, it’s not just about feeding the world – it’s about feeding families well. So we’re taking the homework out of healthy shopping, working with suppliers to reduce sugars and sodium and remove trans fats in everyday foods, while making the more nutritious choices easier to spot with our Great For You icon in stores. We’re providing tips and tools for how to turn these foods into simple, healthy and delicious meals, and working with valuable partners to educate families on cooking skills and nutrition.

We are committed to using our strengths – our market access, investment dollars, technological expertise and scale – to help others.  Please join us; bring your unique strengths to the table, and work with us, to set the table for everyone. 

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Community

How You Can Take Action in the Fight Against Hunger

Big numbers aren’t always easy to grasp, but I have one for you – 42 million. That’s how many Americans struggle with hunger, according to the USDA. To break it down a little more, that’s one in eight of us.

For the next few weeks, there’s an easy way to join the fight against hunger. By making a purchase at your local Walmart store, using your social media channels or donating at the register, you can support Walmart’s “Fight Hunger. Spark Change.” campaign and help Feeding America secure 100 million meals on behalf of member food banks.

A lot of our associates are taking it a step further by volunteering with their local food banks, like Mario Young, a department manager at one of our Charlotte, North Carolina stores.

“I've been volunteering in the Charlotte community for more than six years and with the Second Harvest Food Bank of Metrolina for over a year,” Mario said. “I love helping with different projects and especially with helping other people in the community. Through Walmart I have been able to reach more members of the community in need and am always one of the first people to volunteer for events like the one today."

Only a few hours from Charlotte, in Charleston, South Carolina, even more of our associates are giving back. Along with the Lowcountry Food Bank, our associates recently helped 300 Greeleyville Elementary students and their parents have an amazing Easter. What started off with a massive egg hunt ended with the parents being able to stock up on fresh produce – 15,000 pounds of it to be exact – donated by Walmart and distributed by our associates.

As a grocer serving millions of customers in America each week, Walmart has been working to positively impact the issue of hunger in the U.S. for many years. By collaborating with our customers, Discover card and five of the nation’s leading food companies – Campbell Soup Company, General Mills, Kellogg Company, The Kraft Heinz Company and PepsiCo – we hope to make a real difference for families who are struggling with hunger.

From April 17 – May 15, you can join the efforts in three easy ways.

Purchase Participating Products: For every purchase of specially marked products both in-store and online, the manufacturer will donate enough to help you secure one meal on behalf of Feeding America member food banks. For every Discover card transaction made in-store and online, Discover will donate the equivalent of one meal, up to $1 million.

Donate at the Register: You can make a donation to Feeding America member food banks at the checkout in any Walmart store.

Online Act of Support: We have already met our online act of support goal of donating up to $1.5 million to Feeding America on behalf of member food banks. You can still show your support by continuing to use #FightHunger on your Facebook, Instagram and Twitter and like or share Walmart provided content. You can also visit Walmart.com/FightHunger to show your support through a click.


To participate or learn more, visit Walmart.com/FightHunger.

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Sustainability

Kyle Explains Why the GRR is News Worth Knowing

Every single week, Walmart helps millions of people get everything from bananas to books and baby gear.

But did you know that at the same time we’re getting that stuff to you, we’re also working behind the scenes to support our associates and serve our communities?

Each year, Walmart releases a Global Responsibility Report (GRR) that details all of those efforts. From investing in opportunity for our associates, to purchasing more products that support American jobs, we’re committed to making a difference.

The full report is available here, but if you’ve only got a few minutes, Walmart associate Kyle Jones breaks it down in this video – all in the time it takes for him to get to his desk in the morning.

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Business

Best Flatbread 4Evr: Meet the Crotilla, Your Bakery BFF

Crotilla. Crow-TEE-ah.

“Crow” like the bird. “Tea” like the hot beverage. “Uh” like when your kids ask you what’s for dinner and you have no idea.

Crotilla. What on earth is a Crotilla? I’m about to tell you.

The Crotilla is a hybrid bakery item exclusive to Walmart. A combination of a croissant and tortilla, this flatbread can be used for everything from breakfast sandwiches to Indian food. I wanted to know what goes into arranging a food marriage, so I talked to Bradlee Underwood, senior buyer for Walmart Bakery, to get the back story.

Elizabeth: So, let’s talk about the birth of a Crotilla. How did you come up with this new bakery item?

Bradlee: We wanted to invent something innovative and exclusive to Walmart. We worked with our supplier, Aryzta, to create a mash-up of two products the customer already understands, the croissant and the tortilla, similar to the Cronut sensation a few years back. Also, we know customers, especially millennial customers, are hungry for new food trends and cool ways to experience food, and we want to be a destination for that.

E: Because the item was exclusive to Walmart, and brand-new, was there extra pressure to get it right?

B: Because it would be our customers’ first encounter with the Crotilla, we wanted all aspects of the product to be perfect. That meant everything from making the shape correct – the perfect size to fit in a toaster – to ensuring the Crotilla had enough layers. One thing we are especially proud of is the Crotilla’s high quality: It’s made with all butter, and baked fresh in our bakery every day.

E: What about the Crotilla is going to pique the curiosity of, say, a young professional?

B: We’ve been talking a lot about how to help busy customers save not only money but also time. Our millennial customers will appreciate the convenience factor – Crotillas are portable and perfect for a meal or a snack on the go.

E: I know as a mom shopping for my family, I have certain “go-to” foods I buy every week that I am confident my kids will like. What is going to make customers switch up their mealtime routines with a Crotilla?

B: In the same way Walmart is looking to surprise and delight customers, I think parents want to surprise and delight their families. The versatility of the product is really going to impress our customers. You can add Nutella and bananas for breakfast, or dress up a burger for lunch, or even make mini pizzas in the toaster oven for a fun dinner one night. And since Crotillas are easy and not messy, kids can pitch in help make dinner, too.

So, what goes into a Crotilla? Anything you want!

The Crotilla is available in 832 Walmart stores nationwide. Look for it in the fresh bakery department.

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Business

Read Walmart CEO Doug McMillon’s 2017 Letter to Shareholders

The following letter from Walmart CEO Doug McMillon was taken from our 2017 Annual Report, which was released today. Read the report.

Dear shareholders, associates and customers:

As I sit down to write this year’s letter, I’m feeling proud of the progress we’re making at Walmart and, most specifically, the passion and hard work exhibited by our associates. I’m encouraged by the way we’re moving with greater speed to better serve customers.

Our business is getting stronger. In the U.S., we’ve delivered positive comp store sales for ten consecutive quarters and we’re hearing from our customers that their experience continues to improve. Sam’s Club comp sales improved throughout the year and members are increasingly using our digital tools like Scan & Go and Club Pickup. Outside the U.S., 10 of our 11 markets posted positive comp sales this past year. Across our business segments, e-commerce growth is accelerating. Our strategy to serve customers through e-commerce and our stores in a seamless way is gaining traction. The momentum we’re seeing is real and I’m excited about what the future holds.

We’re clearly living in a time of transformative change. The world is moving faster and the magnitude of the changes, and their influence on business, seem larger than I can remember. In retail, the things made possible by technology are fundamentally transforming this industry. These changes are creating compelling ways for customers to save time and gain easy access to products and services they didn’t have before. At Walmart, we’re harnessing the power of technology and the investments in our associates to create new ways of serving customers and provide associates with more opportunities to grow their careers.

We’ve been preparing ourselves to take advantage of the opportunities presented and we have four objectives that we’re focused on this year. First, we want to make every day easier for busy families. Customers are time-crunched, so we want their shopping experience with us to be fast and easy — truly seamless — in all the ways they want to shop: in stores, on their mobile device, or through pickup and delivery. I’m excited by many of our recent initiatives — like the free 2-day shipping offer with a $35 minimum order from Walmart.com, the expansion of online grocery around the world, and Sam’s Club’s launch of Scan & Go across the U.S. — because of the convenience these initiatives provide. The strategic acquisitions of Jet, ShoeBuy, Moosejaw and ModCloth, as well as the alliance with JD.com in China, provide customers with a broader assortment as well as more ways to save time and money. It’s truly been a significant year of progress on this front.

Our second key objective is to change the way we work. We’re focused on becoming more of a digital enterprise. We’re working to increase productivity with more efficient internal processes and creating more real-time information at our fingertips, supported by more advanced analytics. We’re providing in-store associates with the tools they need, like apps and tablets, to make it easier to gain insight into our performance. Our goal is to increase our speed, effectiveness for customers and productivity throughout the business. We’re also working to strengthen the performance mindset of our culture and fight bureaucracy that can plague large companies. A strong and effective culture is foundational to success and we’re shaping ours to drive performance and create even more opportunity for our diverse group of associates in an inclusive work environment.

Third, we will deliver results and operate with discipline. We were founded on an everyday low-cost mentality but we think we have opportunities to work in new ways and find a path to a lower cost base. This is vital for our future. We’ll be smart with how we allocate capital to drive long-term value for our shareholders. We’re after efficient growth. We will focus on growing more through e-commerce and comp sales in our current store fleet and rely less on new store growth in the U.S. We’ll also continually look at our portfolio to make sure we’re positioned to win. We’ll invest in our core business with store remodels, technology and customer initiatives like online grocery and pickup, while at the same time being open to divest non-core assets if it’s in our best interest.

The fourth objective is to be the most trusted retailer. During this time of change, customers are watching the companies they spend their time and money with more closely than ever. The way we earn their trust is through our associates doing the right thing every day — being creative, curious, ethical, service oriented and embodying our purpose of making lives better for others. If everyone could see inside the company I’ve come to love, they would feel even better about the company.

We’re doing things people would expect from Walmart: focusing on lowering prices — not by cutting corners, but by being better at delivering great items more efficiently than our competitors; and constantly innovating to save customers time as well as money. We’re also doing things that might surprise some people. We’ve made significant investments in our associates, providing the career opportunities they deserve and skills necessary to be successful at Walmart or wherever their career takes them. Over the last decade, we’ve become one of the most environmentally sustainable retailers (and companies) in the world and we’re raising the bar even higher. We’re investing in making our supply chain safer and more transparent so customers can be confident that the products they purchase are sourced the right way. And, we have embraced the journey towards the concept of “shared value” as espoused by Dr. Michael Porter of Harvard Business School, which challenges us to create a business model that is not just good for shareholders but better for everyone: customers, associates, suppliers, communities and society in general.

We’ve worked hard over the years to earn the trust of those we serve and do business with around the world. By no means am I saying Walmart is perfect. We’ll make honest mistakes along the way, but we won’t let up until we get it right. Our purpose is simple: we save people money so they can live better. We take both aspects of our purpose seriously.

We want to thank you for believing in us…for investing in our future. We are a company of the future. As I stated earlier, we’re operating from a strong foundation built by those before us and taking action aimed at strengthening our business this year and beyond. We’ll continue to strengthen our stores around the world, we’ll continue to build our e-commerce and digital capabilities, and we’ll put them together in a way that saves customers time and money. And as they choose to shop with us, we’ll be doing things behind the scenes to create shared value for all so they are confident that their trust in us is well-placed.

Honored to serve,


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