Innovation

5 Reasons to Check Out Scan & Go at Sam’s Club

Too busy to wait in line? Sam’s Club has the perfect solution and it’s called Scan & Go. This app turns your smartphone into a magic wand allowing you to save time by skipping the checkout lanes.

Available at all Sam’s Club locations nationwide, Scan & Go puts the checkout process in the hands of the user. Our team created the technology to address one of the most common pain points shoppers face – waiting to check out.

Here’s how it works: First, download the Scan & Go app on your iPhone or Android and head to your nearest Sam’s Club. Then, simply scan UPC codes on items as you shop, and pay for them directly from your smartphone anywhere in the club. Once you’re done shopping, just show your digital receipt to an associate on the way out.

Here are five reasons you’ll want to download the app before your next trip to Sam’s Club:

1. Save Time, Skip the Line: We all know time is valuable. By skipping the checkout line, you can spend those extra minutes on the people and things that matter most to you.

2. Track Spending: The Scan & Go app is a useful budgeting tool, allowing users to keep track of what they’re spending while they shop. No more surprises!

3. Cart Gaming: If you thought your kids loved playing games on your phone, wait until they see this! Parents are raving about how their kids love helping scan items.

4. Forgotten Hero: Have you ever left a store with a cart full of items, only to remember too late that one item you didn’t get? With Scan & Go, you can rush back inside the club, get it and go!

5. Silent Shopper: Let’s admit it, we’ve all had days when we’ve felt a little less than social. That’s OK, we understand. Similar to self checkout, Scan & Go offers do-it-yourself fans a chance to take charge of their shopping experience.

The app has received positive reviews from users so far. At last check, the app had a 4.5-star rating in the App Store and 4.0 rating in Google Play. Some users described the app as “better than sliced bread” and “Samtastic!” Let us know what you think in the comments below.

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Life

Lights! Camera! Receipt! Walmart Takes on the Oscars

This Sunday, we’re kicking off a three-year partnership with the Academy Awards by doing something we’ve never done before.

We’re bringing audiences three original films by four award-winning directors, each based on a true story – not from a book or a play, but from a Walmart receipt.

Walmart has always been known for saving our customers money, but that’s not all we’re about. We also want to be a part of the ways the people who shop with us live better. One of the ways we can do this is by being a part of the big cultural moments that are important to our customers and giving them something fun to enjoy.

It all started with a challenge to four directors who are known for telling very different kinds of stories: Seth Rogan and Evan Goldberg (Superbad, Neighbors), Antoine Fuqua (Southpaw, The Magnificent Seven), and Marc Forster (Monster’s Ball, The Kite Runner). We sent them each a Walmart receipt with the same six items and asked, could they create with a short film based on just these items?

Bananas, paper towels, batteries, a scooter, wrapping paper, and a video baby monitor – an everyday combination, but one that can lead to three different and extraordinary places depending on what you take from it. After seeing what the directors came up with, the idea really does come to life. Each is unique, but they’re tied together because they all start from the same place.

The three short films will air this Sunday during the Academy Awards. We hope people will love them as much as we did, so we’re also going to post them to our YouTube account after the night is over.

The Academy Awards is a night that celebrates storytelling, and this challenge is an unexpected way for Walmart to pay tribute to that – and to join in on the fun!

Editor’s Note: Through this sponsorship, we’re also supporting the art of film in another way: a donation to The Academy Grants Program for FilmCraft. FilmCraft is a dynamic educational program that identifies and empowers future filmmakers from nontraditional backgrounds.

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Innovation

Two-Day Free Shipping: Just the Beginning

Since joining Walmart, I’ve been getting a lot of questions about what’s next for Walmart.com.

For me, the road ahead is pretty simple: We’ll keep our fanatical commitment to saving customers money – it’s who we are. And, we’re going to be equally obsessed with saving our customers time.

I’ve been here for four months and I couldn’t be more excited about how fast we are moving. It feels like a startup.

We’ve rolled out a new leadership team and organizational structure that’s highly customer centric. We’ve got everybody working on new ways to serve our customers.

Today we’re announcing free two-day shipping to home and to stores on more than two million items, without a membership fee. These items make up the vast majority of what customers buy online. In today's world of e-commerce, two-day free shipping is table stakes. It no longer makes sense to charge for it. We believe this is the most compelling all-around value proposition for customers looking for low prices, a broad assortment and quick shipping.

Obviously, with this announcement, there is no longer a need for ShippingPass. ShippingPass was a great way to test what we ultimately wanted to offer customers – free two-day shipping. All current ShippingPass members will receive a refund on their membership.

This is just the beginning. Now that we’ve checked the two-day shipping box, my focus is on leveraging our unique assets and network to serve customers in innovative ways that only Walmart can. Stay tuned…you won’t be waiting long.

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Opportunity

Work That Matters: Looking Back on 2 Years of Investing in People

Way back in 1979, a Walmart meeting kicked off with the theme “Our People Make the Difference.”

Those words stuck around, and today they’re even printed on associates’ name badges.

They’re words with staying power because they don’t simply form a slogan – they mean something real. Two years ago this week, those words took on extra meaning as our CEO Doug McMillon shared that we were making new investments in our people.

What has that commitment meant since then? Here’s a quick look.

Here’s What Happened
February 19, 2015 was a big day. After news broke that the company was taking a new approach to our jobs – specifically raising starting pay for 1.2 million associates across the country, and creating training programs to build skills that can help them be more successful – it went down in the Walmart history books.

200,000 Promotions
The next year, those raises went into effect, marking one of the largest single-day, private-sector pay increases ever – and resulting in new positions for many across the Walmart workforce. Out of the 200,000 associates promoted, more than 11,000 of them were hourly associates getting promoted to salaried manager positions.

Academies Across America
At 70 of our stores across the U.S. today, a Walmart Academy is a real place. It’s a dedicated building where associates can get advanced retail and leadership skills, as well as specifics on how to run individual store departments like produce and meat. The course is designed for hourly supervisors and department managers, who are paid to leave their home stores to soak up training that not only can help them be more successful in their careers, but also better serve their customers.

Graduation Day
As more Academy locations get up and running, each location hosts a real graduation. Associates celebrate in the company of their families, and then return to their stores to put their newfound skills to use.

New Pathways
In addition to Walmart Academies, we also launched another training course – Pathways – for all new entry-level associates. It’s a hands-on, interactive experience that combines computer-based learning with in-store training and results in an associate who’s better prepared to serve our customers and advance in his or her career.

Paid Time Off
Last year, our paid time off program got a refresh as well. In March 2016, we streamlined paid vacation, sick, personal and holiday time into one category for hourly associates in Walmart U.S. and Sam’s Club stores. Not only does this give associates more control and flexibility – we believe it offers stability that helps better set anyone up to reach his or her true potential.

Taking Care of the People Who Take Care of You
When the news of this renewed commitment to our people began to take off two years ago, it made for an awesome day. It’s even better to look back now and be able to show that we’ve made real progress. But this is only the beginning. Putting our associates on the path to success ultimately makes Walmart a better business, and we’ve already found that investments in training, education and wages for our associates have resulted in higher customer satisfaction.

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Life

#FiveThingsFriday: The Beauty of Convenient Shopping

ICYMI: An investment in jobs sometimes means an investment in ordinary things … like socks. Check out this news, plus a few new ways to shop with convenience.

Sock it to Me

I’ve lived in the Sooner State, the Natural State, and the Windy City, but I’m thinking the Sock Capital of the World might be worth a visit. Last week, we signed a deal with Renfro Corporation as a part of our commitment to buy $250 billion in products that support American jobs. Renfro has been supplying Walmart with socks and hosiery since the 1970s, and this deal is expected to bring more than 400 manufacturing jobs to Fort Payne, Alabama.

Best in Beauty

It’s nice to pick up a surprise find on a routine shopping trip. But it’s even nicer when someone compiles a list of these surprise finds in one place for you. The good folks at Refinery29 have selected 12 of what they’re calling the “coolest and cheapest” beauty finds at Walmart. They’ve got everything from moisturizer to curling irons for your next impulse purchase.

It’s Like a Tiny Walmart … at a Big Walmart

We’re always testing new things at Walmart, from the latest technology in supercenters to completely new kinds of stores. In Crowley, Texas, we’ve opened one of two Walmart convenience stores (the other opened in Rogers, Arkansas). This little guy is about 2,500 square feet and located in the parking lot of the Crowley Walmart store. You can get gas, ICEEs, hot dogs, and most of your typical c-store fare. If you’re in the area, stop by and let us know what you think.

Welcome to the Family, Moosejaw!

The Walmart brand expanded this week with the acquisition of online outdoor retailer Moosejaw. The Michigan-based company has a great online presence plus 10 physical stores. They’re going to be joining our growing e-commerce team and we couldn’t be happier to have them aboard! Plus, it’s fun to say. Moosejaw … moosejaw…

The Science – and Smart Business – of Sustainability

Thinking green isn’t just good for the environment – it’s also good for business. Did you know we save $1 billion a year through improved fleet efficiency (read: ensuring our trucks are saving as much fuel as possible) alone? If you’re curious about how these efforts translate into real change, check out this piece in Environmental Leader.

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