Community

Special delivery for Meals on Wheels

Last Thursday, Margaret Popko opened her front door to receive her lunch. But it wasn’t a normal delivery, just like Margaret isn’t a normal Meals On Wheels recipient.

Jimmy Carter was president, Laverne & Shirley was the most watched television show and Star Wars was the nation’s biggest film when Margaret first volunteered for the Lutheran Service Society of Western Pennsylvania.

She spent 36 years in a small church kitchen in Clairton, about 30 minutes south of Pittsburgh. Like all of our volunteers, Margaret wanted to lend a hand to people in the community who aren’t able to grocery shop or cook for themselves.

A few months ago, she was no longer able to make it into the kitchen on a regular basis. At age 95, she joined the nearly 1,000 individuals who receive a meal from us every day.

But there was a problem: our Meals On Wheels kitchen was short on wheels.

Individual volunteers had to use their own cars to transport food from the nearby food bank to our kitchens, and from our kitchen to hundreds of homes throughout the region. It limited how many people like Margaret we were able to serve.

We needed help. Se we applied for a grant through the Walmart Foundation. A few months later, as part of Walmart’s $2 billion commitment to end hunger in the United States, the Foundation awarded us a $65,000 grant to purchase a delivery vehicle.

We officially unveiled the new van on Thursday. Several Walmart associates helped in the kitchen earlier that day.

The decision of who should receive the inaugural meal was an easy one.  

Store Manager Ed Protiva from the nearby Walmart greeted Margaret at her door. Our brand new van was parked on the street outside.

“That should make things easier!” Margaret said. “It looks good.”

From Clairton the van went on to deliver food for individuals in Allegheny, Beaver, Butler and Mercer counties.

A single meal may not seem like much, but each and every delivery we make is a connection, a conversation, and a helping hand that people depend on. Walmart’s dedication to our community makes a big difference to us, and makes it possible for use to serve more people like Margaret.


Patty Davidson is the Chief Development Officer of the Lutheran Service Society of Western Pa. To learn more about LSSWPA or to volunteer for the Meals On Wheels program, please visit http://www.lsswpa.org/.

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Innovation

Walmart, Google Partner to Make Shopping Even Easier – Here’s How

Most of us – myself included – lead busy lives.

Running around, going to work, picking kids up from school, making dinner and, between all of that, there’s shopping to do. Because of this, I believe our job at Walmart isn't only about saving our customers money, but also about making shopping faster and easier.

Today, we’re announcing an exciting partnership with Google to do just that. Starting in late September, we’ll be working with Google to offer hundreds of thousands of items for voice shopping via Google Assistant – the largest number of items currently offered by a retailer through the platform.

One of the primary use cases for voice shopping will be the ability to build a basket of previously purchased everyday essentials. That’s why we decided to deeply integrate our Easy Reorder feature into Google Express. This will enable us to deliver highly personalized shopping recommendations based on customers’ previous purchases, including those made in Walmart stores and on Walmart.com. To take advantage of this personalization, customers only need to link their Walmart account to Google Express.

And, this is just the beginning. Next year, we will also leverage our 4,700 U.S. stores and our fulfillment network to create customer experiences that don’t currently exist within voice shopping anywhere else, including choosing to pick up an order in store (often for a discount) or using voice shopping to purchase fresh groceries across the country.

When it comes to voice shopping, we want to make it as easy as possible for our customers. That’s why it makes sense for us to team up with Google. They’ve made significant investments in natural language processing and artificial intelligence to deliver a powerful voice shopping experience. We know this means being compared side-by-side with other retailers, and we think that’s the way it should be. An open and transparent shopping universe is good for customers.

Our new voice shopping capability, coupled with our core value proposition, including free two-day shipping and the Pickup Discount, will give our customers a compelling new way to get what they need at low prices. We will continue to focus on creating new opportunities to simplify people’s lives and help them shop in ways they’ve not yet imagined.

Find downloadable assets and more information in our Newsroom.

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Community

Why This Associate Wants You to Start With #HelloMyNameIs

“Hello, my name is….” It’s a phrase made up of only four words.

It takes very little time to say – it’s an easy way to begin a conversation. Yet, when people say these words, they can have such a big impact.

My late wife, Kate, started the #HelloMyNameIs campaign in 2013 while living with terminal cancer. As a medic herself, she had become frustrated with nurses and doctors who never introduced themselves to her before providing medical care.

Kate had already been speaking to hospitals and conferences about her experience as both a medical provider and a patient, but through the campaign she hoped to share some key values that resonate beyond people working in healthcare: communication, small acts of kindness, putting the patient at the center of every decision and seeing each person as an individual.

Kate was one of the most determined, resilient people I have ever known. I firmly believe that through adversity, comes legacy. July 23 is International “Hello My Name Is” Day – both the anniversary of Kate’s passing and what would have been our 12th wedding anniversary. We invite everyone – from people to corporations – to join us in celebrating Kate’s legacy by introducing yourself and using #HelloMyNameIs.

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U.S. Manufacturing

The Backyard Invention That Held on Through it All

When I was a kid, I saw a museum exhibit on Thomas Edison’s workshop. For some reason, I felt an immediate connection to this American inventor.

I’m a mechanical engineer by trade, but I also spend most of my free time tinkering and designing in my garage. Ever since that day at the museum, I’ve been inspired to recreate what I saw there – imagination, innovation and ingenuity – in my own work.

Most of my best ideas come to me when I run into a problem and can’t stop thinking about it until I create a solution. One-Ties are a reusable rubber zip-tie I invented after I was doing some painting on the house and my power painter cord came unplugged so many times I must have gone up and down the ladder every five minutes to plug it back in. I thought to myself, “there’s got to be a solution for this.” It turns out there was – and it was a solution for a bazillion other things, too.

When my business partners Erik Chmelar, Jason DeYoung and I decided to get serious about selling One-Ties to the public, I was adamant from the very beginning about manufacturing our product in the U.S. Anything else was a deal breaker. I’m what you might call a patriotic person. I believe the greatness of our country lies in the potential of the great people who live here. If we were going to be creating jobs in making this idea come to life, I wanted to share that opportunity with other Americans. That’s why today, One-Ties are manufactured in Elroy, Wisconsin.

If I could give one piece of advice to other entrepreneurs, I would share the famous words of Winston Churchill: “Never, never, never give up.” I first invented One-Ties to use around my own house. I never imagined they would be sold at the world’s biggest retailer.

I feel truly blessed, and to have my invention recognized at Walmart’s Open Call this past June was an amazing reward I never expected. Prior to Open Call, we began thinking about licensing our concept to Tailor Made Products, the company we charged with manufacturing it from the beginning. After Open Call, we did just that. They’re a company that has been making products for sale at Walmart for 20 years, so giving them this opportunity was a move that made sense for all of us.

Creating something other people love to use is the best part of being an innovator, and I’ll never stop.

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Innovation

Your Delivery Has Arrived…With All Your Walmart Goodies

Your daily grind starts at 6 a.m. with a mad dash around the house as you ready the family for work and school.

Showers are taken, cereal is poured, and three different lunches, each one accounting for allergies and pickiness, are lovingly prepared and packed.

Meeting after meeting followed by countless conference calls dominate the day. When it’s all over, it’s time to arrange rides for the kids – sports, band practice and drama club are tonight. Anxiety sets in…what in the world are we going to have for dinner? Are there even groceries in the house?

As you prepare for another chaotic day tomorrow, I hope you’ll feel confident knowing that we’re all about finding new ways for you to check “grocery shopping” off your list a little faster – including making home delivery an option.

Last year, we began testing grocery delivery through crowd-sourced services like Uber. Here’s what we’ve learned: customers like you love the convenience of a delivery option.

So, we’re expanding our grocery delivery pilot to two more markets – Orlando and Dallas.

Here’s how it works:

  • To order, customers shop online or through a mobile browser at Walmart.com/grocery to build an online basket and place an order, selecting the most convenient time for the order to be delivered.
  • That’s when our personal shoppers get to work. Based on the delivery time, they’ll begin picking items, scanning them as they go to ensure an accurate and complete order.
  • Then, our team will request an Uber delivery partner to come to the store, pick up the customer’s order, and take it directly to the customer’s location.

We’ve been testing delivery in a number of ways for a while now in key markets across the country. In some areas, we’re trying general merchandise deliveries led by associates. In others, we’re testing grocery delivery using Walmart trucks and drivers. We’re working hard to find a way to get you fresh, quality groceries all while keeping a little more time on your calendar.

Tomorrow is going to look a lot like today - lots to do and not enough time to get it done. But hopefully, this expanded offering, and more like it, will speed up the shopping experience and give you back something just as precious as money – time.

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