It’s Time to Thank Teachers Across America

Most of us can recall a teacher who helped us learn, change and grow. For me, there were several, but there’s one who particularly stands out: my mom.

Her resume alone commands respect: She’s taught kindergarten at a rural elementary school since the 1970s. That means that every year, she not only ensures that students learn the basics like numbers and letters – she also shapes a gaggle of fresh-eyed, boundlessly energetic 5-year-olds into polite and productive members of society.

For some students, she may be the first educational influence they’ve experienced, and she takes that responsibility very seriously. When I lived at home, I remember her working countless nights not just grading papers, but also building and creating projects and materials that would give her class an extra boost. All that required was her own extra time, which she didn’t have much of, being a single mother to my sister and me.

So when Walmart announced Teacher Appreciation Week, I couldn’t wait to tell her about it. Through the program, which is happening now through July 31, she and other educators across the U.S. can receive 10% savings on classroom supplies. Over the years, going the extra mile for her class has sometimes meant digging into her own pocket, so I knew she would appreciate the discount. “Every little bit helps,” she replied when I shared the news.

This is the first year for Teacher Appreciation Week, but Walmart has been showing its support of educators for many years. The Walmart Foundation has a Teacher Rewards program, where all Sam’s Club, Walmart stores and distribution centers nationwide give gift cards to local schools to help teachers stock their classrooms. And for the third year, our online tool Classrooms by Walmart provides a convenient way for teachers to share supply lists with new students – and even create classroom wish lists of their own.

I’m proud that after all these years, families in my small town still request to have their kids enrolled in my mom’s class. There are stories like hers in schools in every state, and it’s the perfect time to let those teachers know how big of an impact they’ve truly had.



A Day Worth Bookmarking for One Elementary Library

As an elementary school librarian, I have the unique opportunity to directly impact 300 students, every week.

So I’ve worked hard to turn my library into much more than a place to simply check out books. It’s a space for hands-on exploration, discovery and – more than anything – fun.

A few weeks ago, that meant getting out tubs of colored pencils, markers and stacks of paper to map the various Native American tribes one grade was learning about. There was even quite a bit of excitement around the thought of creating our own “maker space” – an endless collection of buttons, bags, cans, string, magnets, glue, cardboard and other materials students can build and tinker with. This hands-on space could serve as a vehicle for generating conversations around their ideas.

But, with paper, pencils, staples, books and other core supplies already accounting for so much of our library’s limited budget, money is a significant hurdle. And I’m not alone.

On average, teachers spend $490 of their own money to buy school supplies for their classrooms. So I was in absolute shock when someone from Walmart walked into my library. Walmart tallied votes from parents and students across the nation and – as part of its recent Commander in Teach(ers) program – surprised 20 teachers with gift cards for $490 to help with school supplies.

I felt like I was floating on air as I looked at all of the students. I knew what this gift was going to mean for them. I’ve already used the card to purchase some basic supplies and some new books I knew our students would be excited about. But it also gives me a little more freedom to think outside the box. That maker space idea is a whole lot closer to becoming reality.

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How Walmart is Transforming to Better Serve Customers

Today, we welcomed members of the investment community to our home office to share how we’re doing as a company and how we’ll serve our customers in the future.

We enjoyed giving them an update because our associates are making so much progress. This is an exciting time to be part of Walmart.

In the U.S., our investments in people, stores and technology are helping us grow – as we reported last quarter, comp sales are up, and more customers are shopping with us. In Walmart International, we delivered positive comps in ten out of our 11 markets in the first half of the year. Membership income is growing at Sam’s Club. And, in addition to more than doubling the number of items available on, we recently welcomed Marc Lore and the team to our Walmart family.

Our goal is to be the best place for our customers to shop – whether they choose to do it in stores, online, on mobile devices, or a combination of these, it will be fast and easy.

How will we do that?

It starts with making every day easier for busy families. Saving them money makes every day easier and now, more than ever, they need us to save them not only money but time. We’ll do that in stores and we’ll do that with e-commerce. We will continue to invest in technologies and services that make shopping even easier, like Scan and Go at Sam’s Club, Walmart Pay and more.

We are a company that must become more of an e-commerce and technology company. There’s no doubt that e-commerce is going to become a much more important part of our business. So as we run stronger stores and build a bigger e-commerce business, we will continue to link them together in exciting ways. Today, more of our customers are shopping with us in stores and online or using our apps. Our ongoing investments in online grocery, and as well as new investments in are just a few examples of how we will evolve to offer customers the flexibility and convenience to shop when, where and how they want.

The distinctions made today between stores, apps, pickup, delivery and websites are blurring into the background for customers. For them, it’s all Walmart, and we will continue to offer new solutions that create a seamless shopping experience.

As retail changes, and Walmart changes with it, we can drive strong, efficient growth by continuing to operate with discipline.

Our business model of everyday low costs fuels the everyday low prices our customers expect. That’s not changing. So we will be thoughtful about expense control and be more productive across the business. We’ll win the basket business in stores and in e-commerce. And one other benefit from taking this approach is that shipping larger baskets is more sustainable from an environmental point of view.

So as we help our customers save money and time, we are also running our business with more sustainable practices and that gives us the opportunity to be our customers’ most trusted retailer.

Our goal is to earn their trust every day and to ensure that all of our customers know why they should feel good about shopping at Walmart. We do that by offering products that make a difference in communities. We carry products that support American jobs and sell produce sourced from local farms. We share profits with our associates – like the performance bonuses 99% of our stores earned last quarter-- and invest in their careers.

Overall, I’m encouraged by our progress. Our team has momentum, we’re delivering results and positioning Walmart to win in the future.

But to earn both the trust and business of busy families, it will take all of us working together to create a seamless, more sustainable shopping experience that no one else can match. We know where we’re headed and we’re excited about making life easier for them.

Editor's Note: You can find a complete replay and supporting materials from our 2016 Investment Community Meeting here.



#FiveThingsFriday: Cleaner Stores, Higher Sales and Purveyor of Fine Mangoes

ICYMI: Cleaner stores and higher sales … it’s definitely no Vudu. However, all of these are in the news this week, along with retail’s most marvelous mangoes, Chef Robert Irvine’s delicious new dishes and a new focus on food safety.

Cleaner. Faster. Friendlier.

I mentioned our training academies a couple of weeks ago, as well as how they were a part of a larger investment in our workforce. A $2.7 billion investment, to be exact. New York Times reporter Neil Irwin mentioned it as well this week in this article about how that investment is starting to show positive returns. The wage aspect of Walmart’s commitment to its associates has gotten a fair amount of conversation, but equally important are the training and education components. If our associates know how to do their jobs to the best of their abilities, they’ll be able to provide the best customer service possible. I hope you’re noticing these changes in your local stores, too!

A New Brand of Celebrity Sidekicks

What do celebrity chef Robert Irvine and your parents have in common? They both want you to eat your veggies, bub! Signature Sidekicks is Irvine’s line of four fresh-cut vegetable dishes that are available exclusively at Walmart. Pop into your store and pick up a bag of Garlic Balsamic Broccoli, Sesame Ginger Stir Fry, Braised Collard Greens, or Provencal Ratatouille. (Speaking of Sidekicks, do you remember the Sidekick, the precursor to today’s smart phones?)

A Step Forward for Food Safety

On Wednesday, we launched the Walmart Food Safety Collaboration Center in Beijing. The center is part of a $25 million investment over the next five years for food safety research in China. And that’s not the only news from China: Doug McMillon sat down with Bloomberg News to discuss a range of other things happening.

It’s an Honor Just to be Nominated

But it’s even better when you win 2016 Mango Retailer of the Year! We have so many people to thank: Our associates that put mangoes on our shelves, our customers that keep coming back to buy mangoes, the farmers that grow these delicious fruits … Oh no, they’re playing the “hurry up and finish” music, so go watch this video on how to slice the mango you just bought.

Now Playing on Your TV

Vudu Movies on Us lets you stream thousands of movies and TV shows for free with limited commercials. If you haven’t checked out the lineup, there’s some pretty good stuff: True Grit, School of Rock, Mad Max, and Point Break. Sounds like your weekend plans are set.

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#FiveThingsFriday: Malibu Comes to Arkansas, and a Birth Story Worth Checking Out

ICYMI: Rum, a new baby, a lost locket and pumpkins a-plenty. Oh, and the largest single-day health event in America. It’s an odd list with one thing in common – it’s all news in the world of Walmart this week.

If You Like Pina Coladas…

Arkansas got a bit more tropical this week when Pernod Ricard began bottling Malibu Rum at its plant in Fort Smith. This reshoring effort will bring an additional 6,000 man hours to the plant over the next year, which translates into more hours for existing workers and additional seasonal and full-time employment. An estimated 150,000 cases will be bottled in the plant that also produces Kahlua Liqueur, Seagram's Gin and Smithworks Vodka. Cheers!

Price Check on Bouncing Baby Boy

On Sunday morning, our Payson, Utah, store inadvertently hosted a reenactment of the 2000 film “Where the Heart Is” when customer Cecelia Rivas went into labor when she was checking out. Customers and associates helped Cecelia deliver baby Matias right there at the cash register. Mom and baby are doing well, and the store will be welcoming them back for a proper baby shower soon.

More Wellness for Your Weekend

This Saturday, October 15, every Walmart store in the U.S. will be hosting Walmart Wellness Day, the largest single-day health fair in the country. From noon to 4 p.m., local time, you can get free blood glucose, blood pressure, vision screenings (where available), product samples and information on health insurance options. We’ll have lots of companies in store handing out free samples, from Dannon to Johnson & Johnson. And since no exciting Saturday is complete without a round of shots, we’re also offering low-cost immunizations.

Lost, But Found

Tampa associate Pamela Martini made it a personal mission to reunite a heart-shaped locket she found in her store with its rightful owner. Customers lose lots of items in our stores, but Pamela knew that this piece of jewelry was different; it had a man’s name and two dates engraved on it, and the inside contained ashes. She searched online, posted to Facebook, talked to customers, and even reached out to her local news station. Her determinedness paid off when she was able to reunite the locket with the woman who owned it.

It’s the Great Pumpkin … Farmer!

Sarah Frey has been supplying Walmart with pumpkins for about 20 years. She got her start with us when she was still a teenager helping out the family farm. Her business has grown from 80 acres to about 15,000, and she’s expanding beyond the bright orange gourds you pick up for Jack-O-Lanterns. Sarah is introducing Pumpkins of the World, exotic pumpkins aimed at cooks. We’re all familiar with the canned pumpkin used for Thanksgiving pie, but have you heard of Jarrahdales or Chioggias? No, we didn’t make those up, but they could be the next big food trend. Fun fact: Did you know that the pumpkins you carve up for Halloween are known as “jacks”? Store that one away for your next trivia night.

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